Nathan Smith Email & Phone Number

Highett, Vic, Au

Melbourne, Victoria, Australia

In my role as a Risk and Assurance Analyst, I have led internal audits that have improved processes (both in efficiency and integrity). I collaborate across departments to provide data-driven insights, utilising tools like Power BI and SAP to analyse significant data volumes and identify areas for improvement. In this role, I introduced Power BI and data analytics into Internal Audit, gaining insights across 100% of a transactional dataset rather than solely relying on sample testing. My skills in these areas were recognised and had me presenting to stakeholders across the business, including our Japanese head office, and leaders across Europe. It further led to requests for me to conduct training for other teams and individual staff in the business. I also contribute to risk management by supporting updates to the risk profile and risk appetite metrics, and also leading the implementation of a new risk management system. My role requires a blend of analytical rigor, strategic thinking, and interpersonal skills to influence stakeholders at all levels and further embed risk management into the business to aid executive decision-making.

Melbourne, Victoria, Australia

As a freelance consultant, I develop and analyse surveys to gain valuable insights into client customer bases. I create reports that present these insights clearly, along with recommendations to support strategy development. My work also focuses on enhancing customer engagement and retention strategies, helping to optimise client offerings and boost overall customer satisfaction.Client Testimonial - Kirsten Tibballs, Director, Savour Chocolate & Patisserie School"We first employed Nathan’s expertise in 2021, and the experience was nothing short of exceptional. Nathan is absolutely brilliant. Not only does he coordinate the survey, but he also helps curate the questions, advising us on which questions will work well to gain valuable responses and data, and which might need tweaking to gain better insights.Nathan’s analysis of the survey results is thorough and insightful. He provides a variety of recommendations, including quick wins, long-term goals, what we should achieve, and how to achieve it. His detailed approach and actionable suggestions have significantly impacted our business strategy.Based on the brilliant outcome of our first survey, we worked with Nathan again in 2024. He continues to be thorough, professional, and truly cares about obtaining the best results and outcomes for our business.I highly recommend Nathan for any organisation looking to gain valuable insights through expertly crafted and analysed surveys."

Melbourne, Victoria, Australia

In this role, I led the coordination of departmental-wide briefing folders for the Secretary and Ministers during Parliamentary Accounts Estimates Committee (PAEC) hearings, managing engagement with over 75 stakeholders and ensuring the timely delivery of critical information. I was responsible for developing high-quality briefings and publications for Ministers, the Secretary, and Executives, ensuring clear messaging and quality recommendations.Amongst other responsibilities, I led the delivery of Quarterly Business Performance Reports for the Board, where I conducted in-depth data analysis and transformed the reporting process by developing a Power BI solution. This new approach significantly enhanced data insights, efficiency, and engagement, improving evidence-based decision-making across the department.

Melbourne, Australia

Conducting reviews of investigations and managing projects aimed at improving quality and efficiency of investigations.

Melbourne, Victoria, Australia

Investigating allegations of foreign companies exporting goods to Australia at dumped or subsidised prices, and whether this dumping or subsidisation has caused material injury to an Australian industry.

Melbourne, Victoria, Australia

Docklands, Victoria, Australia

Shanghai City, China

Glenorchy, Tasmania, Australia

Glenorchy, Tasmania, Australia

Glenorchy, Tasmania, Australia

Graduate Certificate Of Data Analytics

Bachelor'S Degree, Commerce

Bachelor of Commerce with Distinction, majoring in International Business, International Management and Supply Chain Management

Diploma Of Professional Styling