As a co-founder and the CTO at Conserv, I was responsible for the design, architecture, development, launch and ongoing operation of Conserv's LoRaWAN based environmental monitoring and analysis platform from sensor to screen.• Design, prototyping, field testing and production of sensor enclosure• Working with EE team to design PCBs to support customer sensor, power management and communication requirements• Design and implementation of sensor firmware• Testing, vendor selection and integration of supporting hardware components such as gateways and COTS sensor products.• Architecture for Conserv's real time sensor data platform in AWS, using AWS IoT, Lambda, ECS, Aurora, S3 and other services• Design and development of the Conserv API, primarily following REST patterns• Design and development of user and admin front ends in React• Design and development of Conserv Mobile, using Flutter• DevOps automation with Terraform, Github and CircleCIPost launch of the initial version of the product, my responsibilities transitioned to engineering management, hiring an outstanding team of product and engineering people to accelerate the development of the product.

Working with the Friends of Birmingham Botanical Gardens I help to deliver educational science programming for adults.

In my role as Alfresco's Senior Director of Strategic Services I was responsible for setting and executing our service delivery strategy across Alfresco Premier Support services and Alfresco Consulting. This role required:• Intimate understanding of the complex business and technical challenges faced during content and process management implementations, and the creation of premium support and consulting offerings that address those challenges. • Maintaining a relentless customer focus• Developing a global team of managers and technologists capable of solving customer problems on premises or in the cloud.• Negotiating complex deals that involve Alfresco, customers and partners• Ensuring that the Strategic Services offerings drive the right outcomes for customers• Frequent public appearances delivering both business and deep technical content.In addition to the leadership responsibilities, I was regularly called on to help with complex architecture questions, particularly in AWS environments, and authored Alfresco's Reference Architecture documents. I also continued to develop and maintain several open source projects.

Alfresco's Director of Global Premier Support Services is responsible for creating and executing Alfresco's Premier Support strategy worldwide. This includes: • Leading, mentoring and coaching a global team of Premier Services Managers, Technical Account Managers and Premier Service Engineers• Understanding the key trends in the content and process management spaces and focusing the team on driving competitive advantage• Creating a Premier Services portfolio that maintains a consistent value proposition that is easy for customers to understand and accelerates adoption of Alfresco products, services, and new capabilities• Establish and manage business processes and documentation for the organization, including customer playbooks; regularly review and ensure proper governance and change management• Work with the Services Marketing team to ensure new capabilities, insights, and features are reflected in our customer and partner messaging.• Perform regular on-site visits with customers, listening to and acting on customer feedback and reinforcing the value of Premier Services• Manage day-to-day operations of Premier Services, including team meetings, measurement and forecasting, account assignments and resource planning, etc.• Collaborate with other business leaders to drive innovation and improve processes and procedures to maximize customer retention and reduce churn• Facilitate complex Premier Services negotiations, lead customer calls from time to time and manage Premier customer escalations

During my time as an Alfresco Premier Services Engineering Manager I was responsible for leading the team that integrated Alfresco technology into an OEM product at Alfresco's largest OEM customer. This role included: • Managing customer facing service engineering team consisting of three engineers• Serving as a dedicated Alfresco / ECM expert for a single Alfresco customer• Working with customer engineering team to develop Alfresco extensions and configurations• Managing customer relationship with product support• Advocating for the customer's needs to internal product management and engineering teams• Providing mentoring for customer engineering and development teams and internal Alfresco staff• Developing ECM strategy along with customer product team, in alignment with Alfresco's product roadmap

As an Alfresco Remote Services Engineer I was chartered with helping a large OEM customer integrate Alfresco technology into their product. This effort was successful, leading the customer to expand the integration team to four people. Responsibilities included:• Serving as a dedicated Alfresco / ECM expert and systems architect for a single Alfresco customer• Working with customer engineering team to develop Alfresco extensions and configurations• Managing customer relationship with product support• Advocating for the customer's needs to internal product management and engineering teams• Providing mentoring for customer engineering and development teams and internal Alfresco staff• Developing ECM strategy along with customer product team, aligning with Alfresco's product roadmap

• Serve as the Alfresco subject matter expert on multiple customer Alfresco implementations.• Architect solutions based on Alfresco, on premises and in the cloud, alongside customer architecture team• Work with partners, customers and the open source community in developing new extensions, features, samples and other code that can be contributed back to the Alfresco open source project.• Provide OEM/ISV partners with a first line of developer assistance as they work to integrate their technologies with Alfresco.• Provide mentoring for new Alfresco developers and administrators.

• Responsible for document and content management strategy and implementation, leveraging Alfresco, Liferay Portal and Drupal across multiple sites.• Designed, built and launched Ansell’s first iOS apps for iPhone and iPad, both internally distributed apps on the Enterprise Developer program and on the public app store.• Developed reporting scripts in Python for execution in a Jython environment. These scripts integrate with JasperReports and CMIS to create complex reports and presentations.• Designed Eclipse RCP based sales survey and product recommendation application, working with offshore development team to implement, test and deploy.

• Responsible for developing and maintaining J2EE web applications on Tomcat and JBoss.• Built and maintained line of business applications against IBM iSeries systems, exposing legacy data and logic to web applications via web services.

• Designed, developed, and deployed a wireless healthcare survey application for PocketPC and mobile Linux platforms using Apache/Tomcat, Oracle, XML and Ewe (a cross-platform mobile VM).• Developed and maintained reports for data collected.• Maintained and enhanced customer facing web applications usingJava, Torque, Turbine and Velocity.• Performed standard system administration duties for an installation of 7 Linux servers. Services provided include CVS, multiple web and application servers (Apache/Tomcat), SSL configuration, Postfix, BIND, VSFTP, and Samba.

• Responsible for full software development lifecycle for customer facing web applications using J2EE components.• Developed complete shipping portal using Tomcat, D3NT, EJB and XML. Implementing this portal allowed the customer to increase sales significantly.• Developed electronic billing system using Tomcat, POI (a Java library for generating Excel spreadsheets) and MySQL. This system generated invoice documents in multiple formats (EDI, Excel, PDF, XML, CSV). The electronic invoicing process saved the customer tensof thousands of dollars in print costs and had a positive effect on accounts receivable.

• Designed and implemented automated system to deploy software updates to 500+ remote servers using Java. This automated system drastically reduced support costs.• Developed and deployed workflow management system using Tomcat and MySQL. Using this workflow system, customer issues were resolved more quickly and effectively.• Developed modules for proprietary video server product using Visual Basic 6.• Researched, designed, and built an embedded Linux video server for mobile (automobile) applications using PC-104 components.• Co-administered corporate LAN, consisting of multiple Windows 2000 and Linux servers, multiple WAN connections and 50 workstations.