Nathan Whicker Email & Phone Number

Greensboro--Winston-Salem--High Point Area

Mentor other Solutions Architects and Solutions Engineers.Assist team members working through complex Sales opportunities.Work with management to set team priorities.Set the requirements for Sales Demo environments, while working with the broader Client Innovation team to build out and maintain the environments.Directly work assigned territories, performing technical requirements gathering and business analysis.Travel as needed to visit our prospective clients and mentor other Client Innovation team members.Quickly and accurately determine the cause of complex problems.Demonstrate the ability to think with a clear mind and originate clever and useful ideas and solutions.

Greensboro/Winston-Salem, North Carolina Area

Team lead on Cloud based product and service offerings for both AWS and Microsoft Azure Cloud productsWork with clients and sales staff to facilitate requirements gathering and provide technical understanding of customer objectives in order to achieve project success.Design and lead technical demonstrations of products and solution offeringsCreation of detailed Statements of Work for customer proposalsCreation of marketing blogs and knowledgebase articles Provide product expertise on Enterprise Content Management software, Digital Signature Solutions, Robotic Process Automation Software, and Artificial Intelligence software.Clientele include SLED Market, Law Enforcement, Wealth Management & Financial Broker Dealers, Manufacturing, Convenience Stores & Fuel Distributors

Greensboro/Winston-Salem, North Carolina Area

Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers and other persons in a position to understand service requirements.Provides product, service, or equipment technical and engineering information by answering questions and requests.Prepares cost estimates by studying project plans and related customer documents; consulting with engineers, architects, and other professional and technical personnel.Determines improvements by analyzing cost-benefit ratios of equipment, supplies, or service applications in customer environment; engineering or proposing changes in equipment, processes, or use of materials or services.Gains customer acceptance by explaining or demonstrating cost reductions and operations improvements.Submits orders by conferring with technical support staff; costing engineering changes.Develops customer's staff by providing technical information and training.Prepares sales engineering reports by collecting, analyzing, and summarizing sales information and engineering and application trends.Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.Contributes to sales engineering effectiveness by identifying short-term and long-range issues that must be addressed; providing information and commentary pertinent to deliberations; recommending options and courses of action; implementing directives.Contributes to team effort by accomplishing related results as needed.

Winston-Salem, North Carolina

Coordinate with business partners to resolve issues.Analyze, coordinate and complete application compliance related assignments for multiple applications simultaneously.Perform data queries to support analysis, testing, and troubleshooting. Prepare supporting documentation for implementations.Analyze and document System Requirements.Conduct requirements walk-through for Business/Systems clarification.Create detailed business and functional design documentsCreate detailed test plansAnalyze, develop and execute test casesFacilitate SDLC process for assigned projectsConsultant with Signature Consultants

Greensboro/Winston-Salem, North Carolina Area

Analyze and design web form submission processes and workflows for an array of business processesWork with external customers on optimization of current business processes utilizing multiple points of data entry and document creationProject Manager for team of 6 Support Engineers and product specialistsCreate project and business process documentation for customer project implementations as well as internal projects

Greensboro/Winston-Salem, North Carolina Area

Support Manager for support of 400+ Laserfiche customers

Kernersville, Nc

Project Manager for all tool and die jobsNetwork Administrator for network of 16 employeesManage shipping and receiving of all projects and materialsPurchasing Agent for all company supplies and materials