I craft custom solutions for individuals and businesses looking to enhance their online reputation. No two cases are the same, so I use data-driven analysis to formulate the proper approach.Equipped with industry-leading tools, I provide the roadmap for my team to execute strategies that make a difference. Whether it's restoring a reputation, or building one from scratch, I can supply the guidance you need.

Imagine your online reputation as your digital footprint or online presence. Everything you do and say online, whether through social media, reviews, blog posts, or news articles, contributes to your overall online reputation.Online reputation management is like taking care of your online identity. It's about making sure that when people search for you or your business online, they find accurate and positive information.I make sure my clients see what they want their clients to… Show more Imagine your online reputation as your digital footprint or online presence. Everything you do and say online, whether through social media, reviews, blog posts, or news articles, contributes to your overall online reputation.Online reputation management is like taking care of your online identity. It's about making sure that when people search for you or your business online, they find accurate and positive information.I make sure my clients see what they want their clients to see. Whether it's repairing a reputation that's broken, or creating one that doesn't exist, everything is possible. Show less

• Managed client portfolio valued at $4M+ annually• Specialized in managing clients working in Finance and Legal sectors• Expert-level management of proposal processes ranging from analytics/data to multi-tier review processes

• Managed client portfolio valued at $2 million+ • Developed outbound email campaign that increased “read and reply” rates by 20% to drive incremental revenue growth• Assists in training new Advisors by identifying learning styles and catering skills practices to ensure efficacy and speed to readiness•Specialized in Finance, Legal, and Small Business suppression campaigns •Expertise in source discovery security campaigns•Developed and implemented cross-platform automation… Show more • Managed client portfolio valued at $2 million+ • Developed outbound email campaign that increased “read and reply” rates by 20% to drive incremental revenue growth• Assists in training new Advisors by identifying learning styles and catering skills practices to ensure efficacy and speed to readiness•Specialized in Finance, Legal, and Small Business suppression campaigns •Expertise in source discovery security campaigns•Developed and implemented cross-platform automation models that have increased efficacy and client retention rates. Show less

• Accelerated portfolio’s revenue by 5.2% in 2019; reduced delinquency and bad debt by 6% • Identified and celebrates operational successes while creating strategies to capitalize on opportunities within the district• Managed operational budgets, including payroll, repair and maintenance• Recruited, motivated and retained a team of high-performing and driven real estate property managers• Delivered Region-low turnover in both 2018 and 2019. Provided recruiting playbook to… Show more • Accelerated portfolio’s revenue by 5.2% in 2019; reduced delinquency and bad debt by 6% • Identified and celebrates operational successes while creating strategies to capitalize on opportunities within the district• Managed operational budgets, including payroll, repair and maintenance• Recruited, motivated and retained a team of high-performing and driven real estate property managers• Delivered Region-low turnover in both 2018 and 2019. Provided recruiting playbook to Regional partners to aid in reducing turnover on larger scale• Considered the regional subject matter expert in charge of training new District Managers; 12-week program focused on operational excellence, coaching model adoption, and recruiting proficiency Show less

This role required a skilled individual that excels in patience, care, and creativity. The following are just some of the roles I managed and developed:*Financial Analyst*Personal Chef*Director of Early Childhood Development*Personal Assistant*Chauffeur*Medical Records Database Administrator*I.T. Consultant*Health and Wellness AdministratorNeedless to say, I gained an incredible amount of experience in being a stay-at-home parent.

*Managed four different retail location during six-year tenure with the company. Experience included a brand new store opening, taking over a high-performing store location, and helping two retail stores improve and become highly effective contributors to the district's success.Was responsible for recruiting, hiring, training, and performance management for an average of 7-10 Retail Sales Associates at any given time. Also managed one to two Assistant Store Managers at each retail… Show more *Managed four different retail location during six-year tenure with the company. Experience included a brand new store opening, taking over a high-performing store location, and helping two retail stores improve and become highly effective contributors to the district's success.Was responsible for recruiting, hiring, training, and performance management for an average of 7-10 Retail Sales Associates at any given time. Also managed one to two Assistant Store Managers at each retail location, along with one Operations Associate.*Participated and graduated from Leadership Development Program in 2013. This accelerated training program is aimed at preparing single-unit managers to take over multi-unit assignments. Program involved professional skills such as Myers Briggs, StrengthsFinder, and Franklin Covey.Managed district of four stores during the training program. I assumed all District Manager responsibilities such as performance management for the store managers, property relocation/addition studies, and all Human Resources-related events.*Led recruiting efforts for entire district during explosive growth period for the company. Used business trends to project growth for eight stores, projected headcount needs, partnered with Recruiter to open needed requisitions, and organized hiring events to supply candidates into the pipeline. Was able to partner in the hiring of 12 new associates over next 60 days.*Was given rating of 'Exceeds Expectations' three years consecutively (2013-2015).*Mentored and led three different Assistant Store Managers to promotion to Store Manager during tenure with the organization. *Led three different retail stores to become year-long champions in company-used ranking scorecard. Scorecard included customer growth, revenue growth, operational excellence, and customer satisfaction metrics. Show less

Responsibilities include but are not limited to driving productivity to ensure each Wireless Consultants meets/exceeds all sales objectives. Opening and closing of store; scheduling of staff; and performing back office duties including exception reporting, inventory and repair and other administrative tasks. Effectively coaching, training and recruiting of staff through the performance management process. Effectively handling escalated customer service issues. Managing financial control through… Show more Responsibilities include but are not limited to driving productivity to ensure each Wireless Consultants meets/exceeds all sales objectives. Opening and closing of store; scheduling of staff; and performing back office duties including exception reporting, inventory and repair and other administrative tasks. Effectively coaching, training and recruiting of staff through the performance management process. Effectively handling escalated customer service issues. Managing financial control through inventory and adjustment procedures. Performing floor observations of the sales and service processes. Show less