Muhammad Nauman Email & Phone Number

Australia

• Helping customers increase the consumption, adoption and operationalization of our leading iboss Zero Trust SSE platform• Providing technical guidance and technical consultancy to customers to get the maximum value from our state-of-the-art Zero Trust SSE solution• Performing health checks and providing best-practice recommendation• Managing escalations, helping customers avoid and/or mitigate issues with proactive guidance

Melbourne, Victoria, Australia

Helping my customers in the APAC / ANZ Regions to increase the adoption, consumption and operationalization of our MVISION Cloud solution to improve the security of their cloud environment in terms of visbility and control and be successful in their digital transformation drive

Melbourne, Victoria, Australia

Enhancing Customer Experience, for a major bank in Australia, through proactive support, customer leadership & by providing best-in-class support experience to ensure Customer Satisfaction and Loyalty. Delivered periodic onsite Security Reviews, detailing the successes, challenges and product health status of the customer environment along with identifying risks and making recommendations to mitigate them

Melbourne, Australia

Network Security Specialist providing end-to-end technical, operational & life-cycle support on a global scale, to one of the leading banks in Australia

Melbourne, Australia

• Responsible for performing and handling network security operations and administration• Performing BAU IT operations & support and ensuring network and systems availability and service continuity for enterprise IT users at national level• Responsible for implementation and administration of network security hardware and software• Administration and maintenance of Sophos UTM 9 security platform (in High-availability configuration) including firmware upgrade, firewall rules etc.• Administration of Sophos intrusion prevention, web-filtering, antivirus and antispam modules• Responsible for drafting and designing IT security policies and procedures• Planning, scheduling and implementing network upgrades, OS/firmware upgrades, implementations, and migrations in a timely manner, and during times that will have the minimum impact on the users of the affected networks & systems.• Be available, on-call, to rapidly troubleshoot any problems resulting from the changes• Monitoring of networks and make any necessary repairs utilizing available network tools before they cause network outages.• Writing technical reports that include suggested resolution for identified problem areas and perform operational risk assessment• Coordinating with service providers such as Sophos, Dell, Telstra, TPG/AAPT, RICOH and OPTUS for a wide range of services• Maintaining, reporting and monitoring of IT networks infrastructure• Supporting network and end-user environment• Vendor management, service coordination and data center co-ordination• Responsible for the operations, administration, configuration & support of the IT network and the telephony system• Troubleshooting and resolve all network and telephony related issues and incidents• Performing periodic health-checks on the network• Performing periodic network redundancy exercises• Liaising and coordinating with the service provider to implement data center related network connectivity changes and upgrades

Mobilink Gsm

• Creating Security policies for business needs and making SOPs for the enterprise wide Telecom network• Implementing security solutions and provide security guidance and recommendations. • Assisting with development and maintenance of security controls, policies, standards and strategies• Designing and implementing security component of a data center network with McAfee 4 x 2700 IntruShield IPS in a failover mode.• McAfee IntruShield Manager Failover mode configuration between different cities• Deploying, operating and supporting McAfee Intrusion Prevention Systems IntruShield 1200, 1400, 2600, 2700 series at different network segments.• Securing Email and internet traffic from virus, spam, phishing attacks , worms, virus etc. using McAfee Secure Mail gateway and Secure Web Gateway appliances• Deployment of McAfee Quarantine Manager to consolidates quarantine and anti-spam management functionality• Handling day-to-day end-point & perimeter security operations and administration at a national level in multi-campus environment of 70+ office locations with 8000+ employees supporting a subscriber base of 35 million users• Administration of end-point security including Antivirus, and Antispam and McAfee ePO agent• Administration and management of IBM IPS with Site Protector• Carrying out upgrades of firmware and operating systems• Handling multi-vendor environment, reviewing supplier performance and SLA monitoring and managing under-pining contracts• Incident Management, Problem Management and Change Management • Reporting and appropriate escalations of security, network, systems, related incidents

Responsible for business development, technical account management, pre-sales in providing technical solutions to the IT and Telecom industry in systems integration space.Designed & implemented networking and systems integration solutions for Banking sector, Defense sector, Government organizations and Corporate sectorReporting to the CEO

Masters In Business Administration (Executive Program), Human Resources, Finance & Marketing, Cgpa 3.50

Mba - Certificate Course On Globalization, Thailand, Marketing, A Grade

Pre-Engineering, Mathematics, Physics & Chemistry, A

Bachelor Of Engineering (B.E), Computer Systems Engineering, A+

Matriculation, Mathematics, Physics, Chemistry, Biology, A+

Activities and Societies: School Disciplinary Committee, Table Tennis