SCG Digital was formerly called Oitolabs.● Currently building a world-class e-marketplace around Home Improvement business with a focus on the ASEAN region. (nocnoc.com,Mitraruma.com, Bigthailand.com & scghome.vn) ● Discovering segment needs and niches and building the right experiences across digital touchpoints through research, discussions and brainstorming sessions across a wide variety of stakeholders has been my current focus.● Evangelizing and building upon the given… Show more SCG Digital was formerly called Oitolabs.● Currently building a world-class e-marketplace around Home Improvement business with a focus on the ASEAN region. (nocnoc.com,Mitraruma.com, Bigthailand.com & scghome.vn) ● Discovering segment needs and niches and building the right experiences across digital touchpoints through research, discussions and brainstorming sessions across a wide variety of stakeholders has been my current focus.● Evangelizing and building upon the given brief, aligning with the vision of the executive team, working on to build a short term as well as a long-term roadmapelaborating requirements. Ensuring the expectations are met in terms of experiences for varied product and service categories and guiding respective product managers. Show less

Product leadership role driving all round strategy, roadmap & product innovation initiatives for Digital customer Experience & Engagement for Mobile operators leveraging AI, Machine learning & packaged analytics with NEON-DX.Working on a strategy to drive Neon’s adaption to other verticals with B2C Customer Value Management proposition encompassing ‘Digital’ & ‘Social.’ Responsibility to enable account teams discover upsell opportunities for Add-ons.Overall communication… Show more Product leadership role driving all round strategy, roadmap & product innovation initiatives for Digital customer Experience & Engagement for Mobile operators leveraging AI, Machine learning & packaged analytics with NEON-DX.Working on a strategy to drive Neon’s adaption to other verticals with B2C Customer Value Management proposition encompassing ‘Digital’ & ‘Social.’ Responsibility to enable account teams discover upsell opportunities for Add-ons.Overall communication responsibility for all releases at apex level for key external & internal stakeholders.Engage analyst firms like Gartner, Frost & Sullivan to position our product –NEONdX earning great reviews and mentions in reports. Show less

Responsible for the roadmap of Internal Monetization applications for Mobile Operators, leading a product management team of 9 and responsible to ensure outcomes from an 85-member Product engineering and R&D teams ● Drove a successful 2.0 revamping the entire product with comprehensive focus and alignment towards usability improvements and give Marketers a comprehensive too for Digital engagement ● Demonstrated thought leadership at various forums including Mobile World… Show more Responsible for the roadmap of Internal Monetization applications for Mobile Operators, leading a product management team of 9 and responsible to ensure outcomes from an 85-member Product engineering and R&D teams ● Drove a successful 2.0 revamping the entire product with comprehensive focus and alignment towards usability improvements and give Marketers a comprehensive too for Digital engagement ● Demonstrated thought leadership at various forums including Mobile World congress● Handled new POCs and product transformation to open opportunities with financial sector. Show less

I lead the product management activities for NEON platform built on Hadoop with big data architecture, focusing on internal monetization and analytical applications enabling Mobile operators (B2C) to drive Digital Customer Engagement through a broad variety of use cases ● Worked on a comprehensive Marketing analytics roadmap for Flytxt’ s Neon Platform● Successfully created an Omni Channel Customer experience application (named Intent Management) to deliver “Touch point… Show more I lead the product management activities for NEON platform built on Hadoop with big data architecture, focusing on internal monetization and analytical applications enabling Mobile operators (B2C) to drive Digital Customer Engagement through a broad variety of use cases ● Worked on a comprehensive Marketing analytics roadmap for Flytxt’ s Neon Platform● Successfully created an Omni Channel Customer experience application (named Intent Management) to deliver “Touch point personalization” and “Next best actions” powered by packaged analytics for which I received the chairman’s award as innovator of the year.● Conceptualized and Implemented Flytxt’s Adaptive cognizance for better recommendations at possible touchpoints ● Worked on a dashboard application for advanced analytics from subscriber insights ● Created loyalty application on NEON platform to suit mobile operators.● Built real time analytics & actions for enhanced Subscriber experience and conversion ● Bridged siloes between Engineering, Operations and Sales teams. Brought in the perspective of market needs, competition offerings & created PRDs for the roadmap. ● Created a successful Knowledge dissemination and training programs within Flytxt to ensure successful adaption products by all our customers and professional services teams Show less

● Conceptualized and worked on a self-service component where marketers can create satisfaction & loyalty surveys, with capabilities to outcast to recipients of different languages locales.● Worked on business data definition interfaces that can facilitate a variety of analytics capturing data from different survey contexts.● This component involved understanding of online end user dynamics and focus on improving experience. The feedback collected can be analyzed with a strong analytics… Show more ● Conceptualized and worked on a self-service component where marketers can create satisfaction & loyalty surveys, with capabilities to outcast to recipients of different languages locales.● Worked on business data definition interfaces that can facilitate a variety of analytics capturing data from different survey contexts.● This component involved understanding of online end user dynamics and focus on improving experience. The feedback collected can be analyzed with a strong analytics component, for this SaaS enabled application.● Conceptualized and productized Comment Intelligence (text analytics) by engaging a third party vendor Leximancer (Australia) to build capabilities within the application. ● Worked with marketing team to build pricing strategies, collaterals, demos and cases for field teams in EMEA & Americas. This product has 85 high profile fortune 500 companies like BNP Paribas, ING, Exchange Bank, EBay, AAA, Akamai, HP, EADS, Virgin, United, KRONOS, etc. as its customers. Show less

• Engaged mobile carriers on the supply side and financial institutions and top 12 Banks on the demand side to build mobility value proposition to their transactional systems and core banking applications • Demonstrated strong understanding of mobile carriers’ SMSCs in India and various underlying aspects for mobile message delivery using available technologies &, Air2web’s integrated delivery engine with specialized delivery capabilities for waking up GPRS applications on the devices in… Show more • Engaged mobile carriers on the supply side and financial institutions and top 12 Banks on the demand side to build mobility value proposition to their transactional systems and core banking applications • Demonstrated strong understanding of mobile carriers’ SMSCs in India and various underlying aspects for mobile message delivery using available technologies &, Air2web’s integrated delivery engine with specialized delivery capabilities for waking up GPRS applications on the devices in GSM mobile networks.• Conceptualized and productized the online reselling model for Air2web services for enhancing direct customer experience and increasing other channel revenues.• Conceptualized and drove requirements for development of mobile voucher and mobile couponing applications to be integrated with short code service applications of Air2web Show less

• Product management of Sify’s Intranet cum HRMS offering ‘Sify World’, delivered as SAAS & on premise SMB segment customers in India.• Worked closely with XLRI, Jamshedpur to develop an online student registration and alumni portal that would encompass all stages of admission that became an industry standard business case extensible to other institutions.• Continuously worked to improve the online user’s experience and backend form processing team’s productivity by adding new… Show more • Product management of Sify’s Intranet cum HRMS offering ‘Sify World’, delivered as SAAS & on premise SMB segment customers in India.• Worked closely with XLRI, Jamshedpur to develop an online student registration and alumni portal that would encompass all stages of admission that became an industry standard business case extensible to other institutions.• Continuously worked to improve the online user’s experience and backend form processing team’s productivity by adding new mechanisms and technologies.• Drove the engagement with ITC Limited for Sify’s enterprise mobile handheld applications. Worked as core member of Sify’s enterprise mobility team in partnership with Quofore, Australia, to deliver a fully functional pilot implemented within 8 months at the clients’ location. Show less

Engaged large corporations, drove concepts of network & ip-based biometric smart card solutions and digital surveillance applications for enterprise-wide implementation• Organized seminars and roadshows on behalf of the company to promote Honeywell security solutions. Interacted with vendors and OEMs for particular components of solution offering right from proposal stage to delivery.• Implemented Customer Satisfaction surveys, to analyze feedback and to take corrective action and… Show more Engaged large corporations, drove concepts of network & ip-based biometric smart card solutions and digital surveillance applications for enterprise-wide implementation• Organized seminars and roadshows on behalf of the company to promote Honeywell security solutions. Interacted with vendors and OEMs for particular components of solution offering right from proposal stage to delivery.• Implemented Customer Satisfaction surveys, to analyze feedback and to take corrective action and for further improvements• Member of Six sigma growth green belt projects &Honeywell STRAP initiatives for growing asset protection and facility security business in India.• Instrumental in working on for a partnership with Hughes-Direcway platform for Honeywell applications in Banks and FIs with performance capabilities on VSAT networks for POCs in banking sector.• Instrumental in capturing and analyzing the Voice of customer by constant interaction with potential clients and submitting the same to top management for fine tuning the selling and marketing strategies Show less

Sectoral research : Defense and Security technologies