Naved Saifi Email & Phone Number

I am an enthusiastic, outgoing and confident individual who is always striving for success. I enjoy being challenged, meeting new people as well as finding innovative ways to approach all aspects of my life. My experience in the Hospitality industry has allowed me to develop my confidence and ability to work in a team and individually whilst having to remain self-motivated and organized when working under pressure. The ability to communicate with and interact with a wide variety of individuals from different backgrounds and backgrounds have provided me with an excellent level of communication skills at all levels within an organisation. Almost Five years of experience in restaurant operations. Experienced in planning, supervising and managing the entire operations including new set ups, resource planning, procurement and maintenance of inventory levels for smooth functioning of all departments. Proven track record of developing procedures, service standards and operational policies; planning & implementing effective control measures to reduce running costs of the unit.  Developed a good understanding of financial parameters of restaurant operations and have consistently achieved budgeted performance  Excellent written, communication, inter personal, liaison and problem solving skills with the ability to lead, train and mentor team members. Ensuring high quality services, resulting in customer delight and optimum resource utilization for maximum service quality. Responsible for all aspects of operations at the outlets to day-to-day staff management and guests. Provide leadership and strategic planning to all departments. Hold regular briefings and meetings with al head of departments. Ensure all decisions are made in the best interest of the organisation and management. Ensuring maximum customer satisfaction by closely interacting with in-house and potential guests to understand their requirements and customizing the product and services accordingly. Delivering high-value services to upscale clients for exalting their satisfaction levels.

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  Dr. A.P.J. Abdul Kalam Technical University

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