Leading a team of recruiters focusing on IT roles, providing guidance in candidate sourcing, communication, and coordination.Acting as the primary point of contact for client interactions, gathering job requirements and understanding client needs.Performing end-to-end recruitment activities, including sourcing candidates from job boards such as Dice, Monster, and LinkedIn Professional.Conducting candidate screening through calls and interviews, evaluating qualifications and fit for job roles.Collaborating with account managers to receive job requisitions and ensure timely fulfillment of staffing needs.Facilitating communication between recruiters and candidates, ensuring a smooth and efficient recruitment processDemonstrating the use of AI technologies such as ChatGPT and Copilot to recruiters in drafting effective communication with candidates, crafting job descriptions, and responding to inquiries.

- Sourced candidates from various job boards such as Monster, CareerBuilder, and Dice by putting proper boolean search operators. - Conducted cold calling for screening candidate's resume.- Made recommendations regarding next steps with each candidate.- Submitted qualified profiles to ATS i. e. JobDiva and Bull horn.- Informed candidates for their interview and arranged according to their availability.

*Recruited for Banking and Investment management clients*- Sourced candidates from various job boards such as Monster, CareerBuilder, and Dice by putting proper boolean search operators. - Conducted cold calling for screening candidates' resumes.- Made recommendations regarding the next steps with each candidate.- Submitted qualified profiles to ATS i. e. JobDiva and Bull horn.- Informed candidates for their interview and arranged according to their availability.

- Answered 100-120 inbound customer calls and actively listening to identify their issues.- Performed troubleshooting of such problems of network issues and resolving a range of customer issues from the device, to billing, to service concerns.- Provided on-call troubleshooting for multiple smartphones setting such as VPN, Call, VoLTE, and SMS. - Educated customers on the mobile phone plans as well as navigation of the company's website.

Managed a team of 3 QC Chemists and 2 raw material chemists. Reviewed the final test results according to various parametersDocumented, filed, and entered the reports in an Excel sheet.Reviewed the final shade of various paints visually and confirmed in SpectrophotometerReviewed the results of raw materials for paints according to standard criteria.