Managing Global workforce to derive optimum performance and higher customer satisfaction.Achieve the performance standards and service levels set forth in the Agreement with the customer, Set and manage project expectations ensuring all applicable functional areas engaged on the project. Initiate and lead project planning activities such as Scope Definition and Management, Stakeholder Identification , Risk & Issues Management, Communication Management, etc

Evaluate project requirements based on due diligence, discussions with customer and coordinate the delivery of appropriate resources to meet the operating demands. Facilitate project completion on time, with in scope, within budget and as per the operational requirements.Create and maintain a project schedule for each project by identifying and monitoring. Control, track and report on project performance. Conducting regular team status meetings. Executing and updating management… Show more Evaluate project requirements based on due diligence, discussions with customer and coordinate the delivery of appropriate resources to meet the operating demands. Facilitate project completion on time, with in scope, within budget and as per the operational requirements.Create and maintain a project schedule for each project by identifying and monitoring. Control, track and report on project performance. Conducting regular team status meetings. Executing and updating management plans as necessary. Coordinate meetings, as needed, to initiate working sessions, resolve project issues, etc. Promote continuous improvement by conducting, documenting, and communicating lessons learned. Show less

Demonstrated experience in project communications and change management.Experience managing multiple complex projects simultaneously.Extensive experience working with global, hybrid teams and project resources.Demonstrated experience in team formation and management.Demonstrated experience in Budget Forecasting, Capacity Planning, Demand Management and risk management.Proven record of effective customer expectation management including an ability to manage customer… Show more Demonstrated experience in project communications and change management.Experience managing multiple complex projects simultaneously.Extensive experience working with global, hybrid teams and project resources.Demonstrated experience in team formation and management.Demonstrated experience in Budget Forecasting, Capacity Planning, Demand Management and risk management.Proven record of effective customer expectation management including an ability to manage customer requirements, gain consensus on challenging issues, and communicate decisions effectively. Show less

Diligent Asst Project manager offering a proven record of success leading all phases of diverse technology projects;Aligning business goals with technology solutions to drive process improvements, competitive advantage and bottom-line gains.Leverage technical, business to communicate effectively with client executives and their respective teams. Known for ability to produce high-quality deliverable s that meet or exceed timeline and budgetary targets

• Analyzing system logs and identifying potential issues with computer systems. • Introducing and integrating new technologies into existing data center environments. • Performing routine audits of systems and software. • Managing Active Directory.• Managing Exchange 2003• Applying operating system updates, patches, and configuration changes. • Installing and configuring new hardware and software. • Adding, removing, or updating user account information, resetting… Show more • Analyzing system logs and identifying potential issues with computer systems. • Introducing and integrating new technologies into existing data center environments. • Performing routine audits of systems and software. • Managing Active Directory.• Managing Exchange 2003• Applying operating system updates, patches, and configuration changes. • Installing and configuring new hardware and software. • Adding, removing, or updating user account information, resetting passwords, etc. • Responsibility for documenting the configuration of the system. • Troubleshooting any reported problems. • System performance tuning. • Create/modify user accounts.• Be on call to restart the system after panics, crashes, power failures.• Maintain security of hardware, software, and data file access.• Perform scheduled backups using Symantec Backup Exec.• Check mail functionality, connections• Upgrade system and application software, as needed.• Re-distribute space in filesystems• Setup security policies for users.• Video Conferencing (Life Size , Polycom & Cisco)• IVR Audio Conferencing using subscription from (Saudi Telecom Company) STC. Show less