Naveed Alam Email and Phone Number
With over two decades in the travel industry, including call center operations and marketing, I offer a rich blend of skills and experiences:Customer Services: Committed to excellence in customer service.Technical Skills: Proficient in IT and well-versed in travel and tourism.Call Center Operations: Experience in optimizing customer support.Marketing Expertise: Profound understanding of marketing strategies.Industry Experience: Extensive background in the travel industry.Entrepreneurship: Successful company management and administration.This comprehensive expertise reflects a deep commitment to customer satisfaction, technical proficiency, and strategic acumen in the travel industry, enhanced by experience in call center operations and marketing.
Polani Global Technologies (Smc Pvt) Ltd.
View- Website:
- polanigt.com.pk
- Employees:
- 31
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DirectorPolani Global Technologies (Smc Pvt) Ltd. Dec 2014 - PresentKarāchi, Sindh, PakistanFounder and CEO at Polani Global Technologies (SMC-PVT) LTD• Developed and implemented strategic objectives for company growth.• Identified business opportunities and managed day-to-day operations.• Built client relationships, ensured service excellence, and managed risk. -
Head Of OperationsPccp Pvt Ltd Jan 2008 - Nov 2013Karāchi, Sindh, PakistanUK-based travel agency call center in Karachi.• Provided strategic direction and leadership to ensure efficient call center functioning.• Optimized processes, managed performance, and implemented quality assurance measures.• Built strong client relationships and managed operational budgets.
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Travel ConsultantPolani Travel Limited Oct 2003 - Dec 2007London, England, United Kingdom• Conducted thorough client consultations and managed booking arrangements.• Stayed updated on industry trends and provided informed recommendations.• Delivered exceptional customer service and fostered client relationships. -
Travel AgentPolani Pvt Ltd Jan 2001 - Sep 2003Karāchi, Sindh, Pakistan• Provided personalized travel recommendations and itinerary planning.• Made reservations and assisted with travel documentation.• Maintained client relationships and promoted travel products through various channels.
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Traffic AssistantBhoja Air Apr 1998 - Dec 2000Karāchi, Sindh, Pakistan• Handled ticketing procedures, passenger assistance, and cargo management.• Managed flight-related documentation and liaised with various departments for smooth operations.• Addressed passenger complaints and ensured compliance with safety standards.
Naveed Alam Education Details
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Petroman CollegeComputer And Information Sciences And Support Services
Frequently Asked Questions about Naveed Alam
What company does Naveed Alam work for?
Naveed Alam works for Polani Global Technologies (Smc Pvt) Ltd.
What is Naveed Alam's role at the current company?
Naveed Alam's current role is An impactful leader with a demonstrated history of success in acquiring and retaining business in the travel sector..
What schools did Naveed Alam attend?
Naveed Alam attended Petroman College.
Who are Naveed Alam's colleagues?
Naveed Alam's colleagues are Wassam Khan, Aamir Dawood, Muhammad Zareeyan Peeran, Muhammad Anas Imran, Shah Zain Sajjad, Umair Maqsood, Mujahid Zaidi.
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Naveed Alam
Dedicated Quality Assurance Engineer | Hands-On Experience In Testing And Analysis | Making Software BetterLahore -
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Naveed Alam
Karachi Division -
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