Syed Naveed Hafeez Email & Phone Number

Karachi Division, Sindh, Pakistan

- Team Leadership and Development: Provide leadership and guidance to the client relations team. Foster a collaborative and high-performance team culture, ensuring the team is equipped to meet client needs effectively.- Client Portfolio Management: Oversee the management of the entire client portfolio. Ensure a comprehensive understanding of each client's unique requirements and expectations.- Service Delivery Excellence: Set and maintain high standards for service delivery. Work closely with operational teams to ensure the timely and effective delivery of HR outsourcing services.- Contract Negotiation and Renewals: Lead negotiations for major client contracts and renewals. Identify opportunities for upselling and expanding service offerings to existing clients.- Issue Resolution at a Strategic Level: Address complex client issues and challenges at a strategic level. - Collaborate with cross-functional teams to implement lasting solutions.- Client Satisfaction and Retention: Monitor and analyze client satisfaction metrics. Develop and implement initiatives to enhance client retention and loyalty.

Karāchi, Sindh, Pakistan

- Client Onboarding and Relationship Building: Ensure smooth onboarding for new clients. Cultivate strong, lasting client relationships.- Assessment and Customization: Assess clients' HR needs comprehensively. Customize HR solutions to align with client goals.- Service Delivery Oversight: Ensure timely, high-quality service delivery. Monitor performance and address issues promptly.- Communication and Consultation: Act as the primary client contact. Provide regular HR insights and updates.- Contract Renewals and Upselling: Work on contract renewals and upselling. Identify opportunities for service expansion.

Pakistan

Karāchi, Sindh, Pakistan

Pakistan

• Marketing Wisetech Global product (Cargowise One) worldwide.• Looking after several customer for implementation & Training as assigned by the CEO.• Organizing & conducting weekly meeting with Sales Team for finalization of sales & revenue status • Managing CW1-CRM for Budgeting,Quotes & revenues of each sale person on daily/weekly basis. • Following up with departments (Finance, Operation & Sales) to resolve/monitoring pending issues.• Updating Minutes & weekly Sales statistical data for CEO & Sales Team for Sales Meeting.• Completed Certification of CCO (CargoWise Certified Operator), CSP (CargoWise Sales Professional & CCS (CargoWise Certified Specialist).• Arranging Meeting with Customers through different time zones.

Pakistan

• Marketing Wisetech Global product Cargowise One in Pakistan.• Giving and arranging Demo for Clients.• Reported to SFL-India for the prospect Customer.• Working under the umbrella of SFL for the marketing of Cargowise one in Pakistan.• Attending weekly sales meeting with SFL-India office.• Arranging online demo of product via SFL-India Office.• Completed Certification of CCO (CargoWise Certified Operator), CSP (CargoWise Sales Professional) & CCS (CargoWise Certified Specialist).• Studying local market ERP system in Pakistan.• Creating Research and Statistics Reports for SFL-India office.

Karachi, Pkaistan

we are Equipped with experienced professional who can Understand your Business Situation and provide you better solution on a low Cost with Success,

Karachi, Pakistan

• Importing Tires (OTR,TBR & PCR) & Rims from China.• Working on ERP (Busy 14) accounting software.• Working on Custom Weboc System for Duties & GD’s.• Managing Bank Financing & Maturities.• Working on Import Duties by preparing P.O for Custom, Excise & Port etc.• Working on organizing the company documentation.• Designing process flow for the documents use in internal documentation etc.• Designed internal documents like. Payment Voucher, Receipt Voucher, Petty Cash Voucher Invoices, Delivery Orders & Sale Return etc.• Maintaining stock in branch & Warehouse both.• Maintaining Chart of Accounts of the company.• Corresponding/Negotiating with Vendors & Customers for the Payables / Receivables.• Monitoring Trial Balance, Income Statement, and Balance Sheet.• Making Report for Management.• Monthly Payroll of Site/Head Office.• Reconciliation of Bank Statement.

Al-Khobar, Saudi Arabia

• Working on Quick Books Premier Edition 2011.• Working to manage Accounts of SEPTA Wood Works & SEPTA General Contracting• Monthly Payroll of Site/Head Office.• Working on Accrual Basis Accounting System.• Working on Financial Depreciation.• Corresponding/Negotiating with Vendors & Customers for the Payables / Receivables.• Reconciliation of Bank Statement.• Preparing Trial Balance, Income Statement, and Balance Sheet.• Making Reports.

Al-Damman, Saudi Arabia

• Working on Quick Books Enterprise version 11.• Monthly Payroll of Site/Head Office.• Corresponding/Negotiating with Vendors & Customers for the Payables / Receivables.• Reconciliation of Bank Statement.• Preparing Trial Balance, Income Statement, Balance Sheet.• Making Reports

Karachi, Pakistan

• Preparing Credit Proposals.• Reviewing the financials/ Annual Reports of the client.• Assessed the Balance Sheet, Income Statement, Cash flow Statement & Cost Accounting of the clients to prepare Credit Proposals.• Submitting Credit Proposal to management for approval.• Handled 58Mn Funded/Non Funded Portfolio in the branch.• Disbursed above 100mn Murabaha Deals in the branch.• Also worked on Charity cases.• Also worked On Import (Sight) / Export transaction.• Maintaining close relation with Head Office.• Visiting Clients premises/Warehouses for Stock Inspection etc.• Prepared detailed Telephonic & Physical Inspection report of the Client warehouse/factory to • verify the asset purchased for the bank.• Also preparing /raising IOM's in the branch for approval from Management.

Karachi, Pakistan

• Worked in Compliance Department as Officer II deals in online eCIB &SBP MIS Reporting.• Worked on Pan Pakistan Level reporting to State Bank of Pakistan.• Worked on RCOA (Reporting Chart of Account) Weekly, Monthly & Quarterly reports & Advances Reporting.• Administrated South Zone for eCIB Reporting to SBP.• Supervised two staff for the preparation of various SBP reports.• Pan Pakistan CIB Requests generation with monthly bill preparation.• Worked on Weekly, Monthly, Quarterly, Half Yearly & Yearly Advances Reporting to SBP.o NPL’s (Non Performing Loans).o Monthly eCIB Reporting.o Monthly Advances by Borrowers.o Monthly Advances classified by securities.o Quarterly Condition Report.o Infrastructure Project Financing Report.o Quarterly Fixed Industrial Investment Report.o Survey Reports.o Weekly Sugar/Wheat Reporting.

Karachi, Pakistan

• Administrated Windows 2000-Advanced Server in the IT Department.• Worked on IBM System AS400 command prompt.• Administrated AS400 / Windows networks in the Hospital.• Administrated store department to verify the stock/inventory at Actual with the computer database.• Maintained strong coordination with Audit department for the clarification/ rectifications in stock/ inventory issues• Worked on inventory, Billing and patient information management system.• To conduct the classes for software training at entire Hospital location.• Solve network cabling related problems on Fiber Optics & Copper.