Call Center Manager
Current
Jan 2024 - Present
AeroLeads people directory · profile
Naveen Kumar Email & Phone Number
Call Center Manager | Creating Exceptional Customer Experiences! ๐ | Leading BPO Teams for Over a Decade ๐ถ | Expert in Transforming Data and Boosting Efficiency ๐ | Skilled in Six Sigma and Team Leadership๐
at
Rapiscan Systems
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Call Center Manager | Creating Exceptional Customer Experiences! ๐ | Leading BPO Teams for Over a Decade ๐ถ | Expert in Transforming Data and Boosting Efficiency ๐ | Skilled in Six Sigma and Team Leadership๐
Location
Hyderabad, Telangana, India
Company size
Who is Naveen Kumar? Overview
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Quick answer
Naveen Kumar is listed as Call Center Manager | Creating Exceptional Customer Experiences! ๐ | Leading BPO Teams for Over a Decade ๐ถ | Expert in Transforming Data and Boosting Efficiency ๐ | Skilled in Six Sigma and Team Leadership๐ at Rapiscan Systems, a with 1114 employees, based in Hyderabad, Telangana, India. AeroLeads shows a matched LinkedIn profile for Naveen Kumar.
Naveen Kumar previously worked as Call Center Manager at Rapiscan Systems and Savings Manager at Osbindia Private Limited. Naveen Kumar holds Master Of Business Administration - Mba, Operations Management And Supervision, A from Welingkar Institute Of Management.
Company email context
Email format at Rapiscan Systems
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Rapiscan Systems
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Profile bio
About Naveen Kumar
๐ Welcome! I'm passionate about sculpting seamless customer experiences in the dynamic world of BPO, leveraging over a decade of adeptness as a Customer Service Manager.๐ My journey in the BPO industry has been an exhilarating saga of mastering People Management, Client Relations, and the art of Customer Support, enveloped by a relentless pursuit of Customer Satisfaction.๐ผ Proficient in orchestrating Customer Relationship Management (CRM) strategies, optimizing Customer Service Operations, and steering teams towards greatness through unwavering Organizational Leadership.๐ Armed with Advanced Excel and PowerBI prowess, I thrive in navigating data landscapes to uncover insights that power informed decisions and drive operational efficiency.๐ Proud holder of a Six Sigma Green Belt certification and School for Effective Aspiring Leaders (S.E.A.L) certified. I'm dedicated to continuous learning, poised to drive transformative change and craft customer-centric solutions that redefine industry benchmarks.๐ Let's connect to explore how my seasoned expertise and passion for crafting exceptional customer journeys can contribute to your organization's success!
Current workplace
Naveen Kumar's current company
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Rapiscan Systems
8 roles
Naveen Kumar work experience
A career timeline built from the work history available for this profile.
Savings Manager
Sep 2022 - Dec 2023
Operations Manager
Oct 2021 - Sep 2022
Assistant Manager
Oct 2018 - Oct 2021
Assistant Contact Centre Manager
May 2017 - Sep 2018
Assistant Manager Customer Care
May 2015 - Apr 2017
Subject Matter Expert
Jun 2014 - Apr 2015
Technical Support Team Lead
Mar 2013 - May 2014
Team & coworkers
Colleagues at Rapiscan Systems
Other employees you can reach at rapiscansystems.com. View company contacts for 1114 employees →
OD
Oliver Dembski
Colleague at Rapiscan SystemsNewcastle-Under-Lyme, England, United Kingdom
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SK
Sarawana Kumar
Colleague at Rapiscan SystemsJohore, Malaysia
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JC
Jeremy C. Norton
Colleague at Rapiscan SystemsRedondo Beach, California, United States
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PS
Paul Staton
Colleague at Rapiscan SystemsLeek, England, United Kingdom
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DC
Dong Choy
Colleague at Rapiscan SystemsLos Angeles Metropolitan Area, United States
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JS
Jon Sanders
Colleague at Rapiscan SystemsGreater Harrisburg Area, United States
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SW
Steven Wu
Colleague at Rapiscan SystemsUnited States
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MN
Mohd Nur Misuari Sarangat
Colleague at Rapiscan SystemsJohore, Malaysia
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AH
Ahmed Hamdy
Colleague at Rapiscan SystemsRiyadh, Saudi Arabia
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RS
Rajan Singh
Colleague at Rapiscan SystemsDelhi, India
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Oliver Dembski
Colleague at Rapiscan SystemsNewcastle-Under-Lyme, England, United Kingdom
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SK
Sarawana Kumar
Colleague at Rapiscan SystemsJohore, Malaysia
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JC
Jeremy C. Norton
Colleague at Rapiscan SystemsRedondo Beach, California, United States
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PS
Paul Staton
Colleague at Rapiscan SystemsLeek, England, United Kingdom
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DC
Dong Choy
Colleague at Rapiscan SystemsLos Angeles Metropolitan Area, United States
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JS
Jon Sanders
Colleague at Rapiscan SystemsGreater Harrisburg Area, United States
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SW
Steven Wu
Colleague at Rapiscan SystemsUnited States
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MN
Mohd Nur Misuari Sarangat
Colleague at Rapiscan SystemsJohore, Malaysia
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AH
Ahmed Hamdy
Colleague at Rapiscan SystemsRiyadh, Saudi Arabia
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RS
Rajan Singh
Colleague at Rapiscan SystemsDelhi, India
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2 education records
Naveen Kumar education
Master Of Business Administration - Mba, Operations Management And Supervision, A
Engineering, Computer Science, A
Ggsipu
FAQ
Frequently asked questions about Naveen Kumar
Quick answers generated from the profile data available on this page.
What company does Naveen Kumar work for?
Naveen Kumar works for Rapiscan Systems.
What is Naveen Kumar's role at Rapiscan Systems?
Naveen Kumar is listed as Call Center Manager | Creating Exceptional Customer Experiences! ๐ | Leading BPO Teams for Over a Decade ๐ถ | Expert in Transforming Data and Boosting Efficiency ๐ | Skilled in Six Sigma and Team Leadership๐ at Rapiscan Systems.
Where is Naveen Kumar based?
Naveen Kumar is based in Hyderabad, Telangana, India while working with Rapiscan Systems.
What companies has Naveen Kumar worked for?
Naveen Kumar has worked for Rapiscan Systems, Osbindia Private Limited, Genpact, Teleperformance, and Teleperformance India.
Who are Naveen Kumar's colleagues at Rapiscan Systems?
Naveen Kumar's colleagues at Rapiscan Systems include Oliver Dembski, Sarawana Kumar, Jeremy C. Norton, Paul Staton, and Dong Choy.
How can I contact Naveen Kumar?
You can use AeroLeads to view verified contact signals for Naveen Kumar at Rapiscan Systems, including work email, phone, and LinkedIn data when available.
What schools did Naveen Kumar attend?
Naveen Kumar holds Master Of Business Administration - Mba, Operations Management And Supervision, A from Welingkar Institute Of Management.
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