Naveen Kumar J Email & Phone Number

Bengaluru, Karnataka, India

Chennai, Tamil Nadu, India

• Managing OLAM’s data centres across global locations.
• Implementing new data centres to meet growing business requirements and accomplish efficient business performance.
• Working on ACI and VXLAN technologies in DC and DR environments.
• Jumping into troubleshooting calls to ameliorate user’s network related issues to provide better IT experience.
• Working with different IT infrastructure teams to understand business requirements for implementing projects.
• Working closely with multiple vendors solutions teams for understanding their products and features to draw a conclusion for project requirements.

Chennai, Tamil Nadu, India

• Responsible for AstraZeneca’s 100+ sites and Major Data centres
• Troubleshooting User raised incidents to resolve users facing network related issues
• Implementing service request related to ACI tasks (AP, EPG, DB creation)
• Working on Service Requests raised by multiple internal teams to fulfil their new requirements
• Raising change request to perform planned activities on routers, switches, firewall, load balancers
• Working with ISP’s for link down issues for early resolution

Chennai Area, India

• Responsible for Network & Security operations support for domestic & international Data Centers
• Working on Proactive & Reactive incidents raised for Manages Hosting, Security, Cloud services for all customers
• Handling top level escalations from management and customer for P1 incidents and resolving the issues expeditiously
• Implementation of customer network infrastructure and security services
• Planned activities like WAN link migration, a Firmware upgrade for switches, Load balancers, POC testing for new customer orders.
• Root Cause Analysis for significant incidents and providing quick workarounds & permanent solutions

• Understanding of TCP/IP protocols and packet flow in network topology.
• Configuring Cisco’s Enterprise C1800, C1900, C3800 and Switches 2950, 2955, 3750, 3750E.
• Configuring RV series routers, SG series switches, WAP100, 200,300,500 series wireless access points.
• Configuring and troubleshooting Site to site VPN, Client to gateway VPN, SSL VPN.
• Providing configuration and Troubleshooting assistance to the Cisco Small business Routers and Switches and Wireless access points.
• Analyse, configure and troubleshoot customer networks involves Cisco small business products.

Chennai Area, India

• Experience in troubleshooting Last mile MPLS VPN Networks.
• Working Knowledge of Leased line, RF, DSL and Dongle link.
• Configuring and Troubleshooting HP MSR Series Routers and Juniper EX4200 Switches.
• Understanding of fundamental networking concepts of Routing and Switch related issues such as issues related to BGP, OSPF, RIP, EIGRP and VLAN’s.
• Monitoring Managed Routers and Switches using CA Spectrum.

Bachelor’S Degree, Electronics And Communications Engineering

Education record