"Stand up, be bold, be strong. Take the whole responsibility on your own shoulders, and know that you are the creator of your own destiny". Swami VivekanandaWith over 22 years of experience in the retail industry, I have a proven track record of driving business growth and managing complex operations across various formats and omni-channels in both Indian and international markets. My expertise lies in strategic business management, P&L oversight, and leading teams to consistently exceed revenue and profitability goals.Throughout my career, I've successfully navigated challenges and implemented transformative changes across multiple retail organizations, including Food World Supermarket, Spar International Hypermarket, Spencer's, Mars International, Big Bazaar (Future Group), and Reliance Retail. Currently, I serve as the Store General Manager for Al Meera Group in Oman, where I oversee mall and store sales operations for a leading hypermarket and supermarket chain in the Middle East.Key Achievements:- Achieved a 24%+ RGM increase and a 10% store EBITDA growth.- Expanded store loyalty base sales mix from 25% to 35%, a 10% year-over-year improvement.- Boosted e-commerce sales to over 7k orders per month, representing a 15% sales mix, with operations metrics including 99% OTP, 98% OTD, and <1% ODR.- Reduced store operating costs by 3.75%, and shrinkage levels to under 0.15%.- Led a 24% sales growth, with RGM rising from 18% to 24% and EBITDA from 6% to 10%.- Implemented advanced POS and automated technologies, enhancing billing speed to 8.5 SKUs/sec, 100% POS utilization, and minimized errors to <0.1%.My career has been defined by a commitment to operational excellence, innovation, and delivering measurable results in highly competitive retail environments. I am eager to bring my expertise to a leadership role where I can continue to drive success and growth.
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Unite HeadLandmark GroupBengaluru, Ka, In -
Store General Manager Of Mall & Store Sales OperationsAl Meera Oman Jul 2023 - PresentAziaba Muscut OmanSales -
Senior Hyper Market Store ManagerReliance Retail Mar 2022 - Jul 2023Mysore, Karnataka, IndiaNewly Launched store Smart Bazaar -
Deputy General Manager Store OperationsBig Bazaar - Future Retail Sep 2018 - Feb 2022Mysore, Karnataka, IndiaStore operations profit Center, per month Turnover 7.50 crores per annum 90 crores with a margin of 27% with store EBITDA 12%, Opex of 15%.Successfully ensured achieved RGM Achievement 27%+ & Store EBITDAβAchievement 10% .Increased the store loyalty base sales Mix 25% to 35% , 10% jump over the previous financial year.E-commerce Business per month above 7k orders per month 15% sales mix steered the operations matrix 99% OTP & OTD 98% ODR below 1% with below 1% of customers grievance.Significantly reduce store operating costs, staffing costs, loss rates, other expenses reduced by 3.75%.Implemented controls designed to reduce overall shrinkage levels to less than 0.15%.Enhanced the in the year 2022/2023 YTD sales growth 24% RGM 18% to 24% EBIDTA 6% to 10%.Implemented POS, interactive selling & other automated technologies, which led to average of Billing speed 8.5 skus/sec, POS utilization 100%, Manual punch below 0.2% & Billing Error < 0.1%. -
Area Operations ManagerMars International Hypermarket Llc Jan 2017 - Sep 2018Salalah, Dhofar, OmanHandled the Hyper Market business multiples of Hyper Markets in Oman π΄π² Salalah & Ibra Mudhabi and Sinaw regions total Region size 1.20 lacs sft with sales Turnover of 70lacs Omani Riyals ( 150 crores Indian rupees) PA
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Store Manager Operations & Sales Hyper MarketMars International Hypermarket Llc Sep 2015 - Dec 2016MasqaΕ£, OmanHandle the newly launched sales turnover monthly of 3.50 lakhs Omani riyals(Indian rupees 5.60 cr) per annum 42 lakhs Omani riyals ( Indian rupees 70 cr per annum) with team size of 80+ team size
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Manager Operations HypermarketSpencer'S Retail May 2012 - Sep 2015Greater Bengaluru AreaHandling Hyper Market store turnover 50 crores PA with team size of 66+ store size 18k sft. -
Assistant Manager Of Operations HypermarketSpencer'S Retail Aug 2010 - Apr 2012Bengaluru, Karnataka, IndiaHandling Hyper Market store turnover 40 crores PA with team size of 56+ store size 16k sft. -
Department ManagerSpar India (Max Hypermarket India Pvt Limited) Mar 2009 - Aug 2010Bengaluru, Karnataka, IndiaHandling a turnover of Rs 27 Crores PA with Team size of 64+ Store size 90k sft Department size 35k Sft -
Store Operation Manager SupermarketFoodworld Supermarkets Limited Jul 2006 - Feb 2009Bengaluru, Karnataka, IndiaManaged Turnover of 10 crores PA with a team size of 25+ staff.store size 5000 sft -
Assistant Store Manager Operations SupermarketFoodworld Supermarkets Limited May 2004 - Jun 2006Greater Bengaluru Area -
Sales Operations SupervisorFoodworld Supermarkets Limited May 2003 - Apr 2004Greater Bengaluru Area -
Customer Service AssistantFoodworld Supermarkets Limited Jul 2002 - Apr 2003Greater Bengaluru Area
Naveen Kumar Nagaraj π Education Details
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1St Class 69%
Frequently Asked Questions about Naveen Kumar Nagaraj π
What company does Naveen Kumar Nagaraj π work for?
Naveen Kumar Nagaraj π works for Landmark Group
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Naveen Kumar Nagaraj π's current role is Unite Head.
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Naveen Kumar Nagaraj π attended Lal Bahadur Shastri Institute Of Management.
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Naveen Kumar Nagaraj π's colleagues are Mohammed Altarfi Pmp, Cipd L5, Semi Oki Wijaya, Ravi Arumugam, Sai Vasiraju, Eswari Mallemputi, Shahrukh Kjan, Sivanna Thimmappa.
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Naveen Kumar Nagaraj
Assurance Manager, Data Analytics & Emerging Methods ||Ex Pwc ||Ex Kpmg||Bengaluru -
Naveen Kumar Nagaraj (MRICS)
Chartered Quantity Surveyor | Commercial Management | Procurement | Cost Control | Contract Management | FidicMasqaΕ£, Oman
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