Naveen Ck Email & Phone Number

Utah, United States

As a senior Architect of QE CoE, enabling product development teams across HQY Platforms to establish best in class Enterprise Quality Engineering practices, standards and guidelines, governance processes, automation test frameworks, E2E, SIT and UAT strategies.Responsible for improving quality engineering process and tools efficiency across all HSA, COBRA, Commuter, Member Benefits, Brokerage product development teams.Design and optimize test automation architectures, ensuring they are scalable, maintainable, and integrated with continuous integration/continuous delivery (CI/CD) Azure DevOps pipelines.Responsible for providing architectural support in developing automation testing framework using Open Source (Selenium, Sharp Assured, Azure DevOps, Jmeter, Playwright) for UI, API, Web Service, Messages, Database and Performance testing.Work closely with development, operations, product management, and other stakeholders to ensure quality is considered at all stages of the software development lifecycle.Define key quality metrics and implement systems for tracking and reporting these metrics to provide insights into software quality, test coverage, and areas of risk.Provide training and mentorship to QA engineers, developers, and other stakeholders on quality engineering practices, testing techniques, and tool usage.Act as a champion for quality within the organization, advocating for quality engineering practices, the importance of early testing, and the role of QE in delivering high-quality software

United States

As a senior QE practitioner, helping our client and internal product development teams to establish best in class Enterprise Quality Engineering practices, standards and guidelines, governance processes, supporting release management, automation test frameworks, E2E, SIT and UAT strategies.Responsible for improving quality engineering process and tools efficiency across all banking SAAS and Cloud products (EarlyResolution, Hogan, etc)Responsible for providing architectural support in developing automation testing tool framework using Open Source (Selenium, Rest Assured, Selenium Grid, Jmeter, Playwright) & commercial tool (TOSCA, Ready API) for UI, API, Web Service, Messages, Database and Performance testing.Implemented TOSCA model & risk-based testing tool for one of the product team, provided best practices and conducted training session to testing team.Integrated Tosca with CI/CD pipeline with Jenkins, JIRA, qTest and Tosca Distributed Execution Agents infrastructure (DEX) for parallel execution.Responsible for building Development and Test CI/CD pipeline using Jenkins integration and support continuous testing through automated test suites using Docker containers.Implemented Selenium framework for one of the product team with parallel execution capability using Selenium Grid in AWS – Fargate ECS services.

Minneapolis, Minnesota, United States

Managing the assessment of QE Processes and Tools across multiple agile teams supporting US Wealth Management business applications in an Agile delivery model.Supported QE processes of large transformational initiatives;– in branch technology portfolio; Salesforce Sales and Service cloud implementation for financial advisor and contact center– Enterprise ERP migration program; migrating from SAP HR to Workday HR system – Securities base lending application transformation program – Client Reporting system migration initiative; PortfolioView by Morningstar to Addepar reporting eco systems Single point of QE contact for integration testing across US & Canada Wealth Management application portfolios.Responsible for providing architectural support in developing automation testing suites using EggPlant and ConfirmIQ model-based testing tool.Developed application workflow models in EggPlant & ConfirmIQ tools to auto generate test cases for test automation.Responsible for building Development and Test CI/CD pipeline using Jenkins integration and support continuous testing through automated test suites using Docker containers.As a senior QE practitioner, helping our client establish best in class Enterprise Quality Engineering practices, standards and guidelines, governance processes, supporting release management, automation test frameworks, E2E, SIT and UAT strategies.

Enterprise Quality Engineering Transformation.Recruited as an enterprise solution architect for the office of CTO (oCTO) to lead and architect a transformation program to operationalize an enterprise Quality Engineering (QE) that met the business case of increasing quality standards, test processes, test automation, and CI/CD DevOps Maturity across Schwab Enterprise Software Technology Services organization. Leading the enterprise wide initiative of implementing Quality Engineering standards/processes, automated test data management and test environment practices across 650+ agile teams within Schwab STS including investor services and brokerage application teams.

Pittsburgh, Pa

Quality Engineering CoE, Retail Banking Digital Product Delivery:Joined PNC to lead a transformation program to operationalize an enterprise COE that met the business case of increasing quality for Retail Banking digital applications (Mobile & Web banking) & SaaS products servicing consumer and commercial product customers while reducing delivery costs, timeline and operational and reputation risks.Transformation Highlights:Led Strategy and Roadmap development in partnership with Senior Directors under CIOs direct supervision.Transformed quality to centrally coordinate activities of Agile teams, evangelized agile-based testing practices, transformed the quality organization to quality engineering COE leveraging automation tools and frameworks and driving overall product quality.Reduced delivery cost and time to market by leveraging test automation execution for Functional & API automation testing, engaged shift left strategy and implemented TDD/BDD methodology.Established KPIs to measure transitions progress including budget and organizational movements and vendor delivery model for global vendors.Built and led a 200+ global teams of FTEs and consultants from Vender partners across 60+ agile teams with 15MM+ budget.Played critical role in transforming performance testing center into performance engineering organization.Strategic Leadership:Senior Directors, CIO and Business Leadership Relationship Management - Strategy development and Execution.Transformation and Program Delivery Roadmap development and execution.Vendor management –Global Delivery Strategy and execution.Team Building and Mentoring.

Richmond, Virginia Area

Managed key accounts with high-revenue corporate customers in vertical markets comprising title companies. Personally consulted with customers to identify current and future needs, and formulate appropriate solutions that improve usage and revenue. Managed complex, multi-faceted IT projects between internal / external customers.Responsible for delivering end to end testing solutions for 55 Insurance systems and applications by implementing TPI maturity model.Develop new business sales through strategic relationship with the client and generate testing services revenue. Providing pre-sales & solutions support to Sales team in increasing Testing Services client logos. Provide innovative ideas to improve overall process efficiency and effectiveness using Lean SixSigma process improvement initiatives.Create an annual account management plan / budget, resource requirements, deployment and development plans.Build efficient process models and increase client confidence on onshore/offshore service delivery capabilities.Conduct regular business reviews with and participate in strategic account and opportunity reviews with Project Managers.Devising and establishing a company's quality procedures, standards and specifications; reviewing customer SLA and ensuring that they are met.

Richmond, Virginia Area

Well versed in solution designing of various testing such as Functional, Performance, ETL, SOA, Data warehouse, ETL, BI, Regression, Test Automation and UAT. Hands on experience on test automation tools as: QTP / UFT, HP service test, QC / ALM, HP Load Runner, Selenium.Prime responsibilities as Presales Solution Consultant: Requirement understanding -> Solution designing -> Capital Budgeting -> Proposal designing -> Supporting Sales for Proposal defense -> Cost negotiationConsult with current and prospective customer executives in presenting Testing offerings and capabilities.Conducting due diligence & supporting the sales team as an expert on the technical aspects of QA testing capabilities throughout the sales cycle. Work with BDM’s, account managers etc. to author RFP responses, proposals and SOW which would involve one or more of following: Key drivers and challenges identification; Solution conceptualization based on customer need;Provide Costing models & estimations; Establish delivery models that best match customer needs/expectations; Providing inputs to the bid response controlling the flow and approach; Bid management and driving of multiple teams and experts to build a synchronized and coherent response.$20MM value of multiple medium and large sized deals won from existing and new customers, contributed to incremental revenue growth through excellent service delivery.

Lynchburg, Virginia Area

Program manager, managing software service delivery for a fortune 500 insurance client. Responsible for the test management of projects throughout the projects life cycle. Work with Project Managers, Business Analysts, Developers and other QA Team Members to provide estimates, create Test Strategies, Test Plans, and manage defects using specified Project Lifecycle Methodology to deliver quality software. Participate in project/release level meetings. Hire, train and supervise of team of software engineers and quality assurance professionals. Identify process improvement initiatives within each team, have team to implement process improvement ideas using LEAN and Six Sigma methodologies. Develop and Maintain project metrics systems, measure projects performance consistently in order to deliver 100% defect free software. Motivate team to achieve 100% DRE. Successfully managed a team of 85 resources located at offshore and onshore locations.Projects & Accomplishments: • Involved actively in preparing, guiding, submitting, getting approvals from Customers on budgets for various project’s estimations across strategic business unit. That leads to obtaining purchase orders for actual revenue of 5.5 Million Dollars.• Managed around 85 resources from offshore & onshore service delivery teams.• Established Test Automation Framework for 15 insurance applications.• Worked with Customers and prepared PR/PO details for various projects sorting out CAPEX & OPEX projects, prepared & maintaining various budget/cost trackers to ensure proper deals been created.• Led process improvement initiatives as part of continuous quality improvements; submitted LEAN projects to save testing cost. • Managed Customer’s expectations across multiple cross-functional projects efficiently, effectively, and received multiple positive feedback/VOC from Customers. • Proposed a Green belt Lean Six Sigma project to reduce NPI E2E testing time by 30%.

Lynchburg, Virginia Area

Provided complete testing domain leadership in multiple products contributing inputs as QA manager. Identifying tasks involved across various products and monitored execution. Prioritized tasks schedule in coordination with the team to improve their testing work delivery. Acquired, managed and delivered project value of 4 MM in Project manager role. Managed 40 resources from onsite and offshore locations. Projects & Accomplishments: • Successfully implemented 350 projects from 80 software releases with 96% DRE. • Implemented Test Automation framework for all applications, saved $500,000.

Richmond, Virginia Area

Analyzed software system, documentation, consult with development team leader and members, requirements owners to gain strong understanding of the system, it’s purpose, limitations, and functionality Created and document test plans to adequately validate correct functionality under normal and error conditions; includes testing of new features, bug fixes. Determined appropriate system regression testing release by release, based on new or updated release contents. Responsible for training the new hire on the insurance domain, applications and the testing tool.Projects & Accomplishments: • Improved quality processes in software development by establishing a program of formal technical reviews resulting in increased deliverable quality and acceptance.• Using HP Load Runner perform, load, volume, performance, scalability and fail-over testing. Produce a test report correlating poor performance to bottlenecks, and make recommendations for improvements.• Using QA Run and Test Partner functional testing tools from Compuware, designed and developed functional test automation suites.• Increased testing coverage by encouraging and rewarding cross-training of team members on the various areas under test resulting in more “smart” testing and increasing the number of problems found prior to first customer exposure.• Re-energized a team of professionals who had become de-motivated due to a lack of leadership by establishing open and frequent communication with respect to goals and accountability, regular team building activities, knowledge sharing sessions, and personal attention to career objectives resulting in an increase in morale, full retention, and improved productivity.• In conjunction with the Project Manager, designed, implemented and successfully managed a formal development and test process that has since been adopted across the organization.

Hyderabad Area, India

Responsible for requirement and design analysis; efficiently coordinated with the team members for test planning and also scheduled and looked after job allocation to team members while set interim deadlines for completion. Involved in all software quality assurance activities, including test plan engineering, test case generation, automated & manual test execution, client configuration, usability analysis, problem reporting, and documentation analysis. Efficiently created and managed QA work plans in coordination with the project plans also involved in setting up and managed client specific test environments and test data. Created QA process templates for QA plan, Test Plan, Testing Status Report and Root Cause analysis report. Actively involved in strategy and release plan, project schedule, effort tracking management, change requests, risks and issues.Projects & Accomplishments: • Led QA Testing of Fixed and Variable Annuity Administration System for Client.

Noida Area, India

Business managers and Business Analysts use Broad Vision KONA to model repeatable, self service processes that run on the Web. They use the KONA Process Workbench as part of the Broad Vision process development method to specify how the processes should operate and who participates in them. In later stages of the Broad Vision process development method, developers construct page flows and other technical details that turn process models into operable software.Role & Responsibilities:• Lead a small testing team of 5 test engineers.• Involved in the complete system study, documentation and PRB meeting.• Developing Test Plan, Test Scenarios, Test Cases, Writing Test Scripts, Test Drivers and Sanity. • Involved in Functionality, Stress, Load, Reliability, Regression and User Acceptance testing.• Analyzed the Software Requirements Specification (SRS).• Designed and Developed test automation scripts using Win Runner functional testing tool, and build functional automation test suites.• Designed test plans scenarios and created detailed test cases.• Regression Testing of all GUI objects and Unit Testing of individual components (Messaging System, Form System, Integrated Sales Tools)• Testing of interaction with interwoven (File Access, Contextual Text display, Image Files, Zip Files)• Testing of Databases with relation to interwoven managed data. • Participated in regular CCB (Change Control Board) meetings with Business and Development folks and recognizing and locating the areas to be thoroughly tested. • Retrieved XML data from the data source and verified the data retrieved with the display in HTML.• Verified the transformation of data from XML to XSL.• Performed browser compatibility testing on IE 4.0 & above, Netscape 4.0 & above and AOL 6.0 (only 128 bit encryption). • Retesting of all fixed bugs over all versions and all related components.• Creation of Test Plan and Bug Reports through PVCS Tracker across all versions.

Bengaluru Area, India

Building an attractive static web site with mail, newsletter and discussion group facilities. The site will be integrated with good content management facilities and also will take care of constant information updates. Building a high performance e-commerce application with an unbreakable security. This involves registration of the customers, maintaining map information, shopping of the maps and the delivery mechanisms for the same.• Involved in preparing Software Requirement Specifications. • Defining the testing Strategy. • Involved in the complete system study, documentation and PRB meeting,• Developing Test Plan, Test Scenarios, Test Cases, Writing Test Scripts, Test Drivers and Sanity, Functionality, Stress, Load, Reliability, Regression and User Acceptance.• Perform Test Execution, report defects in defect tracking tool. • Perform functional and regression testing.• Creation of standard Guidelines for User Interface Testing.• Writing Test Cases for unit and functional testing. • Integration and regression testing of the application.• Writing TSL code for GUI testing using WinRunner.• Execution of the test cases using simple test data.• Creating test data based on the test cases and executing the test cases.• Using SQL for checking the output of various reports.

Bengaluru Area, India

• Involved in complete system study, documentation & PRB meeting• Developing of Auction, Trading, Finance and Negotiation Modules.• Developing Test Plan, Test Scenarios, Test Cases, Writing Test Scripts, Test Drivers, conducting Sanity, Functionality, Stress, Load, Reliability, Regression, User Acceptance tests and Document defects in Bug Tracking tool. Fixing reported defects, performs retesting and regression testing.• Preparing documentation for tool usage and implementation of the tool.• Developed JSP components and navigation between JSP pages. Developed front-end user forms.• Involved in Bug fixing, Exception handling and Error handling.• Coded JDBC programs using JSP. GUI design and development using VB 5.0.• Launched this Website using Cute FTP4.0 • Involved in development of applications using Visual Basic forms and tools.

Master Of Technology - Mtech, Artificial Intelligence & Machine Learning

Post Graduate Program, Artificial Intelligence

Master Of Science (M.S.), Accounting And Computer Science, A

Bachelor Of Engineering (B.E.), Bio Engineering

Activities and Societies: National Service Scheme