Naveen Kumar Email and Phone Number
Dear Sir / Madam, I am a professional with 10 plus years of hands-on experience in Customer Service, Sales, Marketing, Business Development, Client Relationship, Vendor Management and Customer Service Operations.I am looking for opportunities in CUSTOMER RELATIONSHIP MANAGEMENT ( CRM )Expertise in multiple industries in a highly competitive environments. Gained Experience in various industries such as • Customer Support ( SYKES & MPHASIS )• Client Service & Business Development ( Event Management )• Marketing ( Events )• Sales ( Banking – Home Loans )• Sales ( Vehicle Insurance )• Client Management ( GROOVEFUNK )• Vendor Management ( Events )A Graduate with Excellent Communication Skills, a hard working team player with great passion to learn and increase skills.You will see from my enclosed resume that I meet your requirement and more.If you find my candidature suitable, I would request you to contact me by e-mail or phone on the next steps.Thank you for taking time. I would very much like to discuss opportunities with your company.Sincerely,Naveen Kumar B.K
Motor Vehicle Insurance
View- Employees:
- 7
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Sales SpecialistMotor Vehicle Insurance Nov 2020 - PresentBangalore Urban, Karnataka, India• Customized existing insurance programs to suit individual client needs by analysing specific requirements.• Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.• Sold auto insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.• Collected premiums on or before effective date of coverage.• Finalized sales and collected necessary… Show more • Customized existing insurance programs to suit individual client needs by analysing specific requirements.• Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.• Sold auto insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.• Collected premiums on or before effective date of coverage.• Finalized sales and collected necessary deposits.• Utilized direct marketing strategies such as mailings and phone contracts to approach potential clients and increase sales.• Met with customers to provide information about available products and policies. Show less -
Sales SpecialistBanking Jun 2019 - PresentBangalore Urban, Karnataka, India• Worked closely with clients to facilitate appropriate loans, inspections and credit reports.• Submitted loan applications to loan underwriter for verification and recommendation.• Recommended loan approvals and denials based on customer loan application reviews.• Ensured that all clients looking to buy home loans were aware of current market conditions, legal requirements, pricing and mortgages.• Actively worked to build branch credibility and develop relationships to increase… Show more • Worked closely with clients to facilitate appropriate loans, inspections and credit reports.• Submitted loan applications to loan underwriter for verification and recommendation.• Recommended loan approvals and denials based on customer loan application reviews.• Ensured that all clients looking to buy home loans were aware of current market conditions, legal requirements, pricing and mortgages.• Actively worked to build branch credibility and develop relationships to increase community and industry visibility and overall profitability.• Assisted customers with setting up accounts, completing loan applications and signing up for new services.• Executed customer transactions, including deposits, withdrawals and checks.• Enthusiastically greeted customers and offered dedicated service during entire transaction, improving bank satisfaction.• Increased customer satisfaction by understanding customer needs and resolving issues.• Resolved problems, improved operations and provided exceptional client support. Show less -
Event OrganizerFreelance Sep 2012 - PresentBangalore Urban, Karnataka, India• Expert in all elements of event planning, including vendor management, timeline development. Adept in coordinating post-event logistics such as travel arrangements and accommodations.• Highly responsive to company and client needs. Succeeded in planning and executing small to large events from start to finish while maintaining highest levels of client satisfaction• Organized events such as weddings, corporate events, private events, fashion events, social events and religious… Show more • Expert in all elements of event planning, including vendor management, timeline development. Adept in coordinating post-event logistics such as travel arrangements and accommodations.• Highly responsive to company and client needs. Succeeded in planning and executing small to large events from start to finish while maintaining highest levels of client satisfaction• Organized events such as weddings, corporate events, private events, fashion events, social events and religious celebrations. • Strong organizational skills with success in managing multiple events and executing simultaneous events.• Have planned event through strategic negotiations with vendors, suppliers, and venues. Committed to going extra mile to make clients' wishes come true.• Organized and ambitious planner with expertise in managing costs and budgets while establishing partnerships with vendors for optimal savings. • Detail-oriented with knowledge in pre-event coordination, event execution, and post-event activities.• Skilled in prioritizing event needs and working with teams, Eager to bring talent and expertise to growing organization. Show less
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Artist Management SpecialistGroovefunk Clubbing Community Nov 2006 - Aug 2012Bangalore Urban, Karnataka, India• Interacting with clients across India and internationally booking shows for the Artist.• Handling the tour.• Building client data base.• Promoting the Artist.• Monitored Social Media and online sources for Industry trends
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Senior Technical SpecialistMphasis Jun 2005 - Oct 2006Bangalore Urban, Karnataka, India• Handled customer calls to understand the needs and resolved problems quickly, improved operations and provided exceptional client support.• Established reputation as sharp technology expert when working with customers to identify and deploy solutions. Deep understanding of system architecture and diagnostics• Dedicated to exceeding client expectations by verifying satisfactory resolutions for every submitted ticket.• Troubleshoots highly technical issues with ease and… Show more • Handled customer calls to understand the needs and resolved problems quickly, improved operations and provided exceptional client support.• Established reputation as sharp technology expert when working with customers to identify and deploy solutions. Deep understanding of system architecture and diagnostics• Dedicated to exceeding client expectations by verifying satisfactory resolutions for every submitted ticket.• Troubleshoots highly technical issues with ease and patience.• Clearly understood the tasks through training, resolving client’s issues offering outstanding support to users of various levels.• Enthusiastic, eager to contribute to team success through hard work, attention to detail and excellent organizational skills. • Strengths in Communication backed by training. Motivated to learn, grow and excel. Show less -
Senior Technical Support SpecialistSykes Enterprises (India) Private Limited Mar 2003 - Apr 2005Bangalore Urban, Karnataka, India• Experience in contact center operations talking to customers over phone, e-mail or online chat to resolve broad range of concerns.• Responded to support requests from end users, analyzed the issue to identify troubleshooting methods and patiently walked individuals through steps for quick remediation.• Assisted customers with troubleshooting issues encountered while using hardware or software, providing actionable tips.• Hardworking Customer Service / Technical service… Show more • Experience in contact center operations talking to customers over phone, e-mail or online chat to resolve broad range of concerns.• Responded to support requests from end users, analyzed the issue to identify troubleshooting methods and patiently walked individuals through steps for quick remediation.• Assisted customers with troubleshooting issues encountered while using hardware or software, providing actionable tips.• Hardworking Customer Service / Technical service representative trained in project and time management with extensive knowledge of handling clients and proven multitasking abilities. • Solid team player, recognized consistently for performance excellence and proven skills in establishing rapport with clients, maintaining customer satisfaction and to increase profitability and drive business results. Show less
Naveen Kumar Education Details
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Computer Science
Frequently Asked Questions about Naveen Kumar
What company does Naveen Kumar work for?
Naveen Kumar works for Motor Vehicle Insurance
What is Naveen Kumar's role at the current company?
Naveen Kumar's current role is CUSTOMER RELATIONSHIP MANAGEMENT / BUSINESS DEVELOPMENT MANAGEMENT.
What schools did Naveen Kumar attend?
Naveen Kumar attended Bangalore University, New Horizon Public School.
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A Senior Recruitment Consultant With Expertise In Finance, Fintech, Facility Management, Hospitality Hiring Experience In Middle Eatst.Dubai, United Arab Emirates2allegisgroup.com, gmail.com -
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