Naveen Pendyala Email & Phone Number

Auckland, New Zealand

 Train new team members and coach peers as required by management  Quickly establish strong relationships with all stakeholders ensuring the Auckland Council brand is represented to the highest standard  Manage a broad range of administrative and technical duties  Assist with new project development as and when instructed  Broad understanding of duties and procedures governed by legislation  Efficiently handle inbound calls and incident management  Provide exemplary customer service in keeping with Auckland Council’s business ethic  Observe sound customer service ethics, ensure confidentiality at all times  Resolve issues quickly and efficiently for minimum disruption and maximum customer satisfaction  Handling Inbound calls and Emails Resolve issues quickly and efficiently for minimum disruption and maximum customer satisfaction

Auckland, New Zealand

 Quickly establish strong relationships with all stakeholders ensuring the Auckland Council brand is represented to the highest standard  Manage a broad range of administrative and technical duties  Assist with new project development as and when instructed  Broad understanding of duties and procedures governed by legislation  Efficiently handle inbound calls and incident management relates to inorganic collections  Maintains Pathway RFS’s from various channels and responding to the customers  Managing Complaints and Solving the problems on the spot. Working alongside with the contract advisers to run operations smoothly  Provide exemplary customer service in keeping with Auckland Council’s business ethic  Observe sound customer service ethics, ensure confidentiality at all times  Resolve issues quickly and efficiently for minimum disruption and maximum customer satisfaction

Auckland, New Zealand

Certificate In Information Technology

Diploma, Business And Hospitality Management