Navin Reddy Email & Phone Number

India

 Supporting the Applications related to flights and its crew members for both Desktop and cloud. Working with users directly on their access issues and user training.  Experience in Documentation of requirements and modifications made.  Installations of window applications in client machines.  Batch Updations and fixing the issues in live environment.  Resolving the regular APP unsuccessful alerts.  Working on incidents through service now tool.  Experience on On-Call Support for Global users.

Hyderabad, Telangana, India

I have extensive credability in handling high priority tickets, where we will initially troubleshoot the issue from our end and fix it and if we require other vendor support in resolving it, we would communicate with them on a bridge call and initate the things to get the issue fixed. On-time support to work on daily routine tasks on completing it on time to keep a good relation with client in providing the information that is requested. Working on generic email box where we would get emails from clients for any issues, we give the support to them in fulfilling their requests on-time to avoid their work delays using our applications. Have good Hands-on on delting with Service requests raised by users on their access relating things on the applications, we would provide better support on fulfiling customer requests on-time. Worked on all the critical alerts related to the airline applications and actioned on-time to avoid any delays

Hyderabad, Telangana, India

Working with users directly on their access issues and user training.1.Experience in Documentation of requirements and modifications made.2.Installations of window applications in client machines.3.We work on Critical tier1 applications as 24/7 support mode. 4.We handle high priority tickets if any applications are down and so many users are affected on any issue. 5.We work in a collaborated support where we need to engage with multiple vendors of the client to work on an issue.

Hyderabad, Telangana, India

Focused Implementation HR Professional with extensive experience delivering innovative solutions at the local and regional level. Expertise in employee relations, training, payroll and state laws with exceptional planning and implementation capabilities, as well as solving complex problems in high-pressure environments

Hyderabad, Telangana, India

Big Basket is an e-commerce Application which Provides Home delivery, which is an Online Grocery store. We will be taken care of the order issues, Application (Web and Android) issues and we even Maintain Database.