Customer Experience is anything & everything that a customer experiences right from discovering your business on a search engine to learning about your service on your website to signing up and then using it, leading to writing a review & recommendation and repeating.
It is the entire journey and enterprises go through the pain of integrating numerous solutions for various touch points. System integration looks like a seemingly impossible task to map processes smoothly and deliver a uniform experience across the entire length of the journey.
Customer Experience Lab combines Design Consultancy, Process Engineering, Technology Implementation & Custom Software Development to deliver curated experiences for your customers.
Company Details
- Employees
- 44
- Founded
- -
- Address
- Hyderabad, Telangana 500084, In
- in****@****lab.com
- Industry
- Software Development
- NAICS
-
Software Publishers
- Website
- cexlab.com
- Keywords
- Customer Experience, Contact Centers, Conversational AI, Ticketing System Software, Live Chat Software, Chat Bot, Helpdesk software, Remote support, Chat Bot with social media Integration, IVR, Workforce Management, Virtual Call Centre Solution, Customer Support System, GENESYS, SPARROW, Voice Recording Configuration, Security Policy Configurations, Internal and External UAT, Configure the DID in the Genesys platform, Inbound Call Configurations, Report Configurations, Dashboard Creation.
- HQ
- Hyderabad, Telangana
Customer Experience Lab Questions
Customer Experience Lab's website is cexlab.com
Customer Experience Lab's LinkedIn profile is https://in.linkedin.com/company/customer-exp-lab
Customer Experience Lab has
44 employees.
View email and phone details for 44
employees at Customer Experience Lab.
Customer Experience Lab's industry is
Software Development
Customer Experience Lab's top competitors are
Moksa Technologies,
Servion Global Solutions,
Superset,
Radee8 Advisory,
Signpost India,
Genesys,
Proactive Data Systems,
Ameyo,
Sparrowcx,
The Customer Experience Lab.
Customer Experience Lab's support email address is info@cexlab.com
Customer Experience Lab's categories are Software Development
Customer Experience Lab's founding year is 2016
