Navin Tiwari Email & Phone Number

Singrauli, Madhya Pradesh, India

• Contract Manager for Amelia Coal Mine Project, overseeing billing and contractual matters between M/s THDCIL (Amelia Mine owner) and M/s ACML (MDO).
• Drafting and managing contractual correspondences with M/s CMPDI (Independent Engineer) and M/s THDC (NTPC subsidiary)
• Providing technical support to Essel Mining's HMS for project-related tasks.Achievements: Secured over ₹50 Cr in claims through mediation, pursuing over ₹200 Cr in additional claims, avoided over ₹100 Cr in penalties.

Bengaluru, Karnataka, India

• Network optimization-based on order demand pattern and selection of appropriate transport method based on load (FTL / LTL / B2C E-Commerce {Air / Surface}).
• Introduce the E2E solution to customer after data gathering and understanding of customer supply chain operations.
• Work on warehouse design for optimum storage, workforce utilization and inventory planning.
• E2E (Warehousing + Logistic) Project cost estimation, Key Account Management, Negotiation & Contract Signing.

Bengaluru, Karnataka, India

• Achieving the business targets – across the area assigned. Key parameters being - Footfalls, Conversions, Orders, Buyers, Sales, AOV, Margins, etc.Analyzing the shift on the WOW and MOM basis in Buyer behavior, city.
• Spearheading a team of 10 agents to generate an additional Business from the Buy on Phone Channel – regularly auditing, training, and analyzing & reporting the business metrics, WOW, and MOM growth and preparing.
• Setting in place the operational rhythm for all key activities – Daily briefing, repair and maintenance tracker, team roster, customer interactions, customer communication, maintaining team members individual.
• Assessing and training all team members across skills such as – sales, customer handling, Pepper fry brand, and product knowledge, maintaining data, creating reports, etc. Planning and executing the Employee engagement.
• Making area and studio level plans and initiatives – to market the studios locally, improve visibility and footfalls, create a buzz in the community.
• Conducting regular audits of the Studio upkeep and maintenance status.

Chennai Area, India

• Handling of RFQs/RFPs (Upgrade & Retrofit Projects).
• Tender management, commercial negotiation and submission of techno-commercial proposal.
• Visit to the client’s project site or head office to collect data or discuss the proposal.
• Project kick-off meeting with cross functional team.
• Coordinate with cross-functional teams such as Engineering, product, Estimation & Legal.
• Handling of Product sales of stacker and reclaimer, crushing and grinding Section, Pyro System, Cooler Section, Etc.

Chennai Area, India

• 16 weeks of on-site training and coordination with related engineers, Site Management, Project Management, Design Department, Quality, and Safety department to meet project goals and objectives.
• Learned the importance of team building, managerial development, collaboration in 4 days Pegasus training camp
• Worked with different managers to understand the job role and to support them.
• Documented work performance and materials procurement as directed, using the work order system

Dhanbad, Jharkhand, India

Dhanbad, Jharkhand, India

Study the operation & Maintenance of Tata steel - Jamadoba Coal Washery Plant