- Television and Digital Revenue | CNBC India, CNN-News18, Forbes India, MoneyControl, FirstPost- Programmatic Revenue Strategy- News sites

- International business strategy and new market penetration- Business development and Strategic alliances in International markets, impacting global sales - Engage at the CXO level to drive platform engagement and solutions- Revenue and Strategy for native, video and display inventories- Publisher development and new acquisitions (Demand & Supply) for Times Internet's Ad-Tech and Content Recommendation platform - Colombia Audience Network (CAN)- External publisher partnerships for the adtech platform- Negotiate best in class commercial arrangements with strategic partners & continuously improve revenue and business margins

- Responsible for Revenue Strategy across Times Group websites via Programmatic exchanges, RTB platforms, AdNetworks and S2S integrations- Business Development, Sales and Strategy - International Direct Revenue Strategy (US, EU, APAC and ME)- Provide integrated solutions across digital, print and television - Global Indirect Revenues (across all Times Internet websites) - Yield and Inventory Monetization and Utilization: Mobile and Web- Relationship development with International direct advertisers and Google, Facebook, Criteo, Magnite, Pubmatic etc.- Programmatic Revenues (ATDs and Exchanges)- Deployment of Header Bidders, AdExchanges and RTB platforms across Times websites- Data/ Audience Monetisation

- Responsible for Revenue and Alliances for Print and B2B publications- Develop strategies for market penetration- Integrated with editorial and circulation teams for generating special revenue opportunities - Formed new international sales team for the group- Strategized to sell integrated offerings- Developed key relationships with embassies and clients- Successfully launched supplements across various events and verticals

- Development and implementation of International market’s growth strategies- Responsible for Revenue growth- Driving sales, service & marketing for Times Internet across international markets- Maintain key relationships with international clients and agencies- Identifying and building sales teams and sales representation strategies across US, CN, EU, ME and APAC

- Customer Relationship Management and Revenue Fulfilment- Instrumental in the launch of Indiatimes Auction and Retail platform driving revenue for Indiatimes Shopping - Implementing CRM Processes and Procedures for Shopping & Travel businesses- Develop marketing / communication strategies to push sales via web, print, eDMs- Setting up of captive ‘Customer Interaction Centre’ to handle sales and manage customer relationships- Designing and implementing the SAP backbone CRM initiative

- Managed operations & customer service for US based ecommerce and tech process- Responsible for Process and Quality improvement programs across the team- Standardized performance measurement, rewards & incentive plans- Devised standard operating procedures to align business processes to customer goals- Focused on result oriented mentoring system- Designed audit mechanism on dynamic and revenue parameters (agent login andperformance) to maximise resource utilization and revenue process

- Transformed and set-up operations basis business requirement- Standardized operational procedures & processes- Trained the team for innovative solutions through multiskilling & upskilling for cross sales- Implemented processes to exceed SLAs, CSAT & CRES- Retention of the team- Received ‘Letter of Appreciation’ from the management for outstanding contribution

- Transitioned the collections and insurance processes for the group and set up operations - Implemented Process and Quality improvement programs within the process- Team management

Customer Services