Navya L. Email & Phone Number

Toronto, Ontario, Canada

Vaughan, Ontario, Canada

Efficiently utilized Blue Yonder WMS software to streamline order fulfillment process, reducing average packing time by 15% and increasing overall productivity.Collaborated with cross-functional teams to optimize inventory management system, reducing errors in order fulfillment by 20% and improving overall accuracy.Ensured compliance with safety.

Richmond Hill, Ontario, Canada

• Increased sales revenue by 15% through cross-selling and upselling additional products to customers during purchase order processing.
• Collaborated with the warehouse team to optimize inventory management, resulting in a decrease in out-of-stock items by 25%.
• Streamlined order processing system resulting in a 30% reduction in time spent completing orders.
• Managed documentation process for all orders, including invoices and packing slips, with an average of 500 documents processed per week.
• Developed and executed training program for new hires on order fulfillment process, resulting in a 90% reduction in errors within the first month of implementation.
• Identified and resolved data entry errors, resulting in a reduction of processing time by 25%.

Noida, Uttar Pradesh, India

Responsible for analyzing, coordinating, responding and resolving client service requests and inquiries in a timely manner.Coordinated cross-functional teams to develop solutions for complex client issues, resulting in a 30% decrease in unresolved cases.Utilized advanced data analytics to identify discrepancies between payments & invoice values within 1-2.

Lucknow, Uttar Pradesh, India

• Cultivated a team-oriented work environment by developing social initiatives that facilitated the exchange of ideas between teams, resulting in a 25% increase in employee retention rate.
• Worked on forming policies for the organization such as Smoking Policy.
• Recruited 10 interns through Internshala, resulting in a 20% reduction of time spent on recruitment activities.
• Constructed payrolls for 50+ employees using Google Sheets, reducing manual paperwork by 40%.

Post Graduate Diploma, Logistics, Materials, And Supply Chain Management

Business Administration And Management

Bachelor Of Arts - Ba, Economics + Human Resource Management, 8.78

Activities and Societies: Broadway- The placement cell, Entrepreneurship Cell, Vangati- The commerce association

Isc, Commerce + Mathematics, 93%

Activities and Societies: IAYP- international award for youth program

Icse, Science + Mathematics + Computer Science, 91%