As a Technical Project Manager at Nokia, I excel in providing robust focus on both Nokia Technical Management and customer satisfaction. I ensure that resources, capabilities, and capacities are aligned to meet existing and new business requirements effectively. I oversee the implementation of processes for seamless service integration and delegate tasks to OSS engineers while maintaining strong customer relationships. With expertise in NetAct installations, virtualized infrastructure setup… Show more As a Technical Project Manager at Nokia, I excel in providing robust focus on both Nokia Technical Management and customer satisfaction. I ensure that resources, capabilities, and capacities are aligned to meet existing and new business requirements effectively. I oversee the implementation of processes for seamless service integration and delegate tasks to OSS engineers while maintaining strong customer relationships. With expertise in NetAct installations, virtualized infrastructure setup, and detailed IP solution designs, I lead OSS projects, manage schedules, and drive decision-making in customer meetings. Additionally, my proficiency extends to third-party professional services including HP server setups, EMC VNX storage configurations, and SAN switch configurations. In a consulting capacity, I lead project management meetings, enhance IT processes, and handle OSS cases for business continuity planning, consistently demonstrating a commitment to improving efficiencies and fostering teamwork within the organization. Show less