Muhammad Nazrenda Ramadhan Email & Phone Number

Jakarta, Indonesia

Tangerang, Banten, Indonesia

Jakarta, Indonesia

Responsibilities:•Worked with stakeholders to gather requirements for multiple projects, including warehouse management system and inventory management system.•Analyzed data to identify user pain points and opportunities for improvement.•Worked closely with internal team, sales team, and IT team to find the best solution for customer requirements and pain points.•Developed a solution that met the needs of clients and was aligned with the company's goals.•Presented the solution to stakeholders and obtained their approval.•Wrote business analysis documents, such as BRD, FSR, and UAT docs.•Participated in new system training for the client.Achievements:•Contributed to the successful delivery of a warehouse management system by identifying possible integration with their old system.•Demonstrated improved communication and presentation skills by effectively communicating and presenting ideas of the new warehouse management system and mall (promo, navigation, and loyalty) app.•Learned the basics of business analysis by writing a technical document for non-technical readers that was clear and easy to understand.

Jakarta, Indonesia

Responsibilities:•Managed and coordinated with stakeholders, ensuring that they were completed on time and to the highest standards.•Worked closely with stakeholders to gather requirements, develop project plans, and track progress.•Managed project risk by tracking progress against milestones and identifying potential risks and delays.•Mitigated risks through timely action and developed contingency plans to ensure project success.•Efficiently shared project status to key stakeholders, including internal teams, IT, and clients by regularly updated them on progress, deliverables, and upcoming deadlines.•Compiled and presented project reports to stakeholders.•Maintained project documentation and archives.Achievements:•Completed 4 diverse and challenging website projects on time and within budget, including a restaurant website with a user-friendly menu and promo finder, an apartment booking website with a streamlined booking process, a company profile website with enhanced credibility and reliability, and a creative agency landing page with effectively promoted creative talents.•Delivered a major update to the Sales Reconciliation system, including the addition of 5 new modules for HQ sales management, 5+ modules to manage type of sales, and sales data processing automation.•Delivered urgent go-lives for two critical systems, in under 1 month (with under 1 month notice). This ensured that the systems were available to users before their old system reached end-of-life, which prevented significant disruption to business operations.•Reduced the amount of time it took to respond to client inquiries by 15 minutes. This improved customer satisfaction and increased the likelihood of clients renewing their contracts with the company.•Established an effective and efficient working culture between the internal team and IT team, resulting in improved communication and collaboration. This led to the successful delivery of several complex projects on time.

Jakarta, Indonesia

Responsibilities:• Managed project calendars and schedules to ensure projects stayed on track.• Communicated with stakeholders to gather necessary requirements.• Prepared and wrote project documentation, such as change requests and project progress sheets, to ensure all project details were clear and concise.• Coordinated with internal teams, IT, and clients to ensure all deliverables were met.• Tracked progress against milestones to identify any potential risks or delays.• Communicated project status to stakeholders to keep them informed of progress and any upcoming deadlines.• Provided administrative support to the project team, including managing email, scheduling meetings, and preparing presentations.Achievements:• Successfully completed a variety of projects, including the update and fixes on Employee Management (HRIS) and the development of a sports website.• Improved the level of communication with clients.• Learned the basics of project management and applied them to my work, resulting in more efficient and effective project development.

Malang, East Java, Indonesia

My Responsibilities as International Partnership Director are:• Creating a strategy or roadmap for 1 year• Leading a department of 13 members, including 2 Team Leaders• Mentored senior and new members to give a better understanding of AIESEC value and teamwork• Maintaining a partnership with IR Partners through IR Meeting• Creating initiatives event to maintain and improve International Relation (IR) Partners• Conducting market research for possible new IR Partners• Marketing AIESEC in Universitas Brawijaya's initiatives event/program to our IR Partners• Handling supply of International Participants from our IR Partners for our initiatives event/programAchievement:• 2 ICLS (International Cultural Learning Session (an initiative collaboration event with AdHoc department)) conducted with a total of 400+ delegates and 50+ IR delegates participated• 6 EP (Exchange Participant) participated in Global Voice (an initiative collaboration event with Brand Marketing department)• 4 EP participated as a Co-chair in IMUNE (International Model United Nation Experience (International Product Expansion (IPE) department's initiative event))• 3 EP participated as a speaker in DICE (Diversity in Justice (Local Product Expansion (LPE) department's initiative event)• 4 IR Partners participated in ICF (International Charity Festival (an initiative collaboration event of IPE, LPE, and Business Development departments)• 7 EP participated in EQUIP (Education Quality Improvement Program (AdHoc department's initiative program)• 70% of IR Partners are satisfied with us (from scale 1-5, 7 out of 10 IR Partner choose 5)

Malang

Creating the best environment for our team to work in and making sure the quality of a project meet its standard and delivering the best experience to our Exchange Participants based on AIESEC's Exchange Standards.

Malang

Making sure the quality of a project meet its standard and delivering the best experience to our ExchangeParticipants based on AIESEC's Exchange Standards.

Malang

Kedah, Malaysia

Malang, East Java, Indonesia

Managing PEMILWA Teknik Komputer 2018 in terms of correspondence with Computer Engineering Program Head, Lecturer, and Student Association of Computer Engineering.