Nitish Krishna Badami Email & Phone Number

Hyderabad, In

Hyderabad, Telangana, India

Dynamic training leader overseeing all facets of the Customer Success Department. I empower Product Trainers and Sr. Product Trainers to craft innovative learning solutions that elevate the skills of both employees and clients. With expertise in analyzing organizational learning needs, I deliver tailored solutions that drive success and promote a culture of continuous improvement. I am passionate about creating impactful training experiences that foster growth and excellence. We drive success through learning solutions.

Hyderabad, Telangana, India

Heading the Training Implementation wing of Client Enablement Team with 7 Trainers reporting to me, cater to Client Training needs and Employee Training needs for two locations - HYD & BLR.Lead Customer Centric Webinars (Monthly) to address matters of immediate importance.Conduct Certification exams to identify on the floor SME who can leverage their knowledge of the tool to help clients solve their issues while implementing Keka HRMS

Hyderabad, Telangana, India

- Coordinating with the Talent Acquisition Team to organize and allocate trainers for New Hire Trainings on a weekly basis.- Assessing & enhancing the training plan based on insights from previous batches.- Establishing uniform data sets for training & assessment purposes and executing Trainer allocation on Monthly basis.- Successfully conducted 8 batches of training for approximately 100 new hires since March 2023.- Developing & delivering Continuous Learning Programs while steering functions like content creation, scheduling & delivering session on the new updates on the HRMS Tool on topics such as CSM Audit Parameters updates and Salary Disbursal Automation.- Proposed and Established excellence group named Client Enablement Team which caters to all training needs of the CS department be it new hire training, client onboarding training or existing client pool training.- Created SOP document, worked on head count requisition, conducted interviews and established a strong core team of 5 Product Trainers that delivered about 50 trainingsacross 30 clients of mid and large accounts segment between Dec’23 till end of Jan’24 and continues to deliver quality training till date.

Hyderabad, Telangana, India

• Engaged fortnightly with stakeholders to schedule trainings as per operational requirements, executing TNA (Training Need Analysis) to create a suitable agenda & allocate trainers for India Teams.• Successfully completed 10 New Hire batches in the US leaves team and 5 batches for the UK Leaves team, demonstrating consistent and impactful training delivery andmanagement.• Conducted Launch & Expansion trainings in the APAC Region. completed launch of 15 countries and conducted 2 in-country expansions since the inception of the project inAug 2022.• Mentored 7 Ambassadors and owned E2E performance of the assigned Training Ambassadors, analyzed their strengths & opportunities as a trainer, provided constructive feedback, conducted monthly 1:1 s and helped them to conduct sessions independently.

Hyderabad, Telangana, India

• Developed & led execution of strategies/ ideas for Associate Identification Process, Performance, Career Progression & Experience.• Closely worked with cross-functional stakeholders to design & execute GSR Workflow by creating project charter, training plan, training modules, hiring criteria & onboardingprocess.• Successfully built & lunched training content that would cater to various types of learners (Visual, auditory & Kinesthetic) and facilitated several training sessions (both classroom and virtual trainings).• Assisted AMM site to complete GSR Transition in Arabic Language to cater to Middle East Countries as a continues improvement initiative.

Bengaluru Area, India

Bengaluru Area, India