Nitish Krishna Badami Email & Phone Number

Hyderabad, IN

Hyderabad, Telangana, India

Dynamic training leader overseeing all facets of the Customer Success Department. I empower Product Trainers and Sr. Product Trainers to craft innovative learning solutions that elevate the skills of both employees and clients. With expertise in analyzing organizational learning needs, I deliver tailored solutions that drive success and promote a culture.

Hyderabad, Telangana, India

Heading the Training Implementation wing of Client Enablement Team with 7 Trainers reporting to me, cater to Client Training needs and Employee Training needs for two locations - HYD & BLR.Lead Customer Centric Webinars (Monthly) to address matters of immediate importance.Conduct Certification exams to identify on the floor SME who can leverage their.

Hyderabad, Telangana, India

- Coordinating with the Talent Acquisition Team to organize and allocate trainers for New Hire Trainings on a weekly basis.- Assessing & enhancing the training plan based on insights from previous batches.- Establishing uniform data sets for training & assessment purposes and executing Trainer allocation on Monthly basis.- Successfully conducted 8 batches.

Hyderabad, Telangana, India

• Engaged fortnightly with stakeholders to schedule trainings as per operational requirements, executing TNA (Training Need Analysis) to create a suitable agenda & allocate trainers for India Teams.
• Successfully completed 10 New Hire batches in the US leaves team and 5 batches for the UK Leaves team, demonstrating consistent and impactful training delivery andmanagement.
• Conducted Launch & Expansion trainings in the APAC Region. completed launch of 15 countries and conducted 2 in-country expansions since the inception of the project inAug 2022.
• Mentored 7 Ambassadors and owned E2E performance of the assigned Training Ambassadors, analyzed their strengths & opportunities as a trainer, provided constructive feedback, conducted monthly 1:1 s and helped them to.

Hyderabad, Telangana, India

• Developed & led execution of strategies/ ideas for Associate Identification Process, Performance, Career Progression & Experience.
• Closely worked with cross-functional stakeholders to design & execute GSR Workflow by creating project charter, training plan, training modules, hiring criteria & onboardingprocess.
• Successfully built & lunched training content that would cater to various types of learners (Visual, auditory & Kinesthetic) and facilitated several training sessions (both classroom and virtual trainings).
• Assisted AMM site to complete GSR Transition in Arabic Language to cater to Middle East Countries as a continues improvement initiative.

Bengaluru Area, India

Bengaluru Area, India