Working closely with executive, finance, HR, internal audit, IT/cybersecurity, purchasing and other professionals, I coordinate corporate compliance activities across in-scope business units and serve as a resource to other team members. Collaborate to develop, implement, monitor, and administer guidelines, processes, procedures, systems, and controls to ensure compliance with legal/regulatory requirements, corporate policies, and ethical standards throughout the organization. Triage, identify, and manage issues where a compliance risk may be present. Monitor, facilitate, and support annual GRC/ESG reports and self-certifications.Facilitate the implementation of state and federal privacy compliance.

Responsible for overseeing risk management and fraud prevention to ensure adherence with local, state, federal, and industry standards, manage database of related documents, and serve as SME to interpret and adhere to laws and guidelines.Actively remain current on all state and federal laws, research and interpret new laws and regulations, determine strategies to apply company-wide, and work with departments on rolling out new compliant practices.Spearhead new risk mitigation policies and protocols, developed improved reporting procedures, designed new reports, and led trainings to teams. Drive comprehensive fraud investigations, conduct database queries in various business and online systems, assist in outreach, and determine investigation or law enforcement action.Lead triage and resolution of ah-hoc risk issues, including financial and reporting misrepresentation, non-compliance with PACE program regulations, and issues with criminal, civil, and credit checks.Conduct extensive risk analysis related to personnel and channel partners, identify incorrect data on audit documentations due to reporting errors, and investigate issues and update reporting procedures to reflect correct data. Develop and analyze performance, risk, and liability exposure metrics, review funding amounts, consumer complaints, and licensing history, and present risk assessment findings and recommend actions to company executives. Manage firm’s reporting and monitoring portfolio and deadlines, craft project matrix with reminders on all filings with Department of Financial Protection and Innovation, track progress on each filing, and communicate with and assist other departments to ensure all needed information is present. Developed and launched new risk matrix for third parties, outlined categories to review to determine if contractor is eligible for internal programs, outlined workflow and needed data in Salesforce, and assigned responsibilities to Operations and Sales teams.

Worked with Legal, Risk, and Compliance executives to oversee organization’s compliance program to ensure adherence with local, state, federal, and industry standards, partnered with outside counsel on escalated issues, and maintained licenses.Serve as legal SME, address and resolve issues related to contracts, government compliance, and third-party engagements, and ensure timely filings and reporting of subpoenas, RFIs, and investigations. Oversaw licensing, accreditation, reporting and regulatory portfolio, crafted project matrix with reminders, tracked progress, and worked with departments to ensure all needed information is collected and accurate for timely submission. Developed policies and procedures for new government regulations, assessed ability for each stakeholder to adhere to new standards, and led reviewing data and reporting to compliance.Managed caseload of complex, high-volume litigation matters, from small claims to class action lawsuits, triaged and determined next steps for complaints, demand letters, and requests for information, responded to all subpoenas are answered, provided and logged discovery, and contributed to research and strategy development.Led enhancements to internal Litigation Matrix, developed new communication workflows to keep key stakeholders updated, incorporated tracking of related legal spending, and introduced new forms and templates. Recorded and compiled claims for quarterly and annual Bordereau report to company’s insurance provider, outlined all closed and active cases, documented case details, including parties involved, representation, dates, project cost, issues, and court information, and worked with provider personnel to address any ad-hoc requests.Created new case management system and supported conversation to Salesforce, leveraged MS Access to develop new database, workflow, and tracking system, transfer existing case information from Excel, and trained Legal and Compliance personnel on use.

Member of Computer and Technology Crimes High Tech Task Force (CATCH); helped create new team in charge of prosecuting high technology crimes and identity theft, created case management system, worked with local, state, and federal agencies to combat internet white collar crimes, and oversaw legal support staff.Served in Economic Crimes Division; analyzed evidence, documents, and records, interviewed and coordinated witnesses, and drafted legal memoranda, subpoenas, case research, and search warrants.Member of Jurisdictions United for Drug and Gang Enforcement (JUDGE) prosecuting criminals for manufacturing, trafficking, and using illegal drugs; assisted in search warrant, prosecution, case reconciliation, motion, pleading, and subpoena development. Selected for Victim/Witness Restitution Unit handling hundreds of claims for restitution for San Diego County crime victims; maintained heavy case load, led case research, document preparation, interviews, and reviewing court files, and served as advocate for felony victims of crime.Assigned to Lifer Unit to respond to applications for parole of prisoners serving life sentences; researched crimes, located victims, and interviewed parties involved, wrote opposing letters, assembled legal documents, and recommended courses of action and strategy to oppose parole.