Chris Hoang Email & Phone Number

Cambridge, Tasmania, Australia

1. User Access and Accounts management - Active Directory: Drives mapping | Security Groups mapping | Group Policy deployment | Compliance Audit | Identity and Access management - Microsoft Admin portals: SharePoint | Teams | 365 Security - Internal Applications: Pronto | LiveFarmer | TMS | Redmap2. Security best practices: SSO | RBAC | MFA | FortiClient Firewall3. Data Warehouse management: SSMS | Power BI | Excel - Ensure data transparency and accurancy across the data warehouse and reporting portals to aid reporting processes - Integrate and process raw data for repoting visualisations4. Liaise with varied stakeholders to work on requirements and deliver expected results5. Oversee and manage company systems - Supply Chain & Business management: LiveFarmer & Pronto - Finance: Redmap & Pronto - Reporting Portals: Cognos | Power BI | Pronto - Manufacturing management: LOMA Autocoding & NiceLabel - Workforce (HR) management: TMS Mitrefinch & Pronto - Hardware: Printers | Landline phones | Security cameras | Asset Register6. In charge of ICT ticketing system and repoting - Achieved an average SLA of 2.5 days on daily tickets with varied urgency and ticket logger hierarchy7. Perform remote assistance using: Teamviewer | Kaseya | Powershell

Hobart, Tasmania, Australia

1. Collaborate within a cross-functional team of five to develop a weather forecasting website, adhering to a client-mandated SLA of three weeks2. Key responsibilities: Front-end development | Business Analysis tasks3. Conceptualise and design the application UI4. Facilitating effective communication between the client and development team5. Project graduated with a High Distinction grade

Hobart, Tasmania, Australia

1. Develop, analyse, and perform application test plan and test cases - Making sure project scope and goals have been properly aligned - Visualisation of expected results2. Determine and resolve application errors - Assist in front-end development using: HTML | Javascript | CSS - Assist in back-end development using: Python | Javascript | PHP 3. Familiarity with data warehouse and project control system: MySQL & GitHub 4. Documentation and Reporting: README files | Technical documentation | Bugs report 5. Liaise with clients to provide software updates and progress reviews 6. Collaboration and Communication 7. Participate in regular meetings and raise contributions

Bachelor Of Information And Communication Technology, Information Technology, Distinction

Vce