Nicole Dotson Email & Phone Number

Provide direction and leadership in the development of programs and services, whichadvance opportunities for growth. increasing access to contracts and other opportunities forminority and women businesses in the City of St Louis.Evaluate programs’ effectiveness and measure the impact of services providedProvide counseling or e-counseling that includes feasibility, financial, regulatory, andoperational guidance and technical assistance on the various aspects of starting andexpanding a successful small business.Foster a strong environment for small business growth by providing in-depth, confidential, no-cost business counseling, no- to low-cost training, resources and referral services for small business owners and aspiring entrepreneurs.Provide guidance on expansion to include employment requirements, foreign markets,government contracting, and technology commercialization.Troubleshoot to identify problems and areas for improvement.Facilitate potential project opportunities and strategic initiatives for small businesses, residents, and community partners. Communicates with staff, residents, and contract providers, vendors, and other city and government agencies to meet the goals share outcomes and the successes of the center.

United States

Provide specific training programs options to help students maintain and improve job skills.Evaluate the work of staff and partnerships to ensure that programs are of appropriate quality and that resourcesand funding are used effectivelyParticipate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits according to the grant.Prepared quarterly reports and budget details to justify expenditures to the Department of Labor.Negotiated contracts with clients for desired training outcomes, fees, or expenses.Offered tuition assistance and employment to help students maintain and improve their job skillsCollaborated with other professionals to assess client needs and a plan upon completion of the program

Greater St. Louis

Supervised and provided leadership to all program staff by providing direction, input and feedback on program performance.Tracked the performance of all programs to ensure all goals and outcomes are being met.Developed and implement plans to meet program goals and outcomes and report to Executive Staff.Worked with team leaders to coordinate the schedule of all team members.Analyzed procedures to improve program efficiency and effectiveness.Coordinated the delivery of services among different program activities to increase efficiency.Developed and implemented a system to evaluate the skills, experience, and professional development needs of all staff.Instilled a sense of accountability among team members by modeling oversight of individual and organization performance standards.Evaluated program models to determine success while creating innovative program delivery solution