• Conduct student-centered advising appointments to discuss employment concerns, graduation requirements, academic standings, program transfers and any barriers to student success.• Manages the interview relief process for on average 300 students on a recruitment term per week that allows them to manage their schedules in promoting health and wellness.• Built productive relationships between employers and students that led to the creation of 4500 Fortune 500 co-op job opportunities: including retention of jobs and supporting students in acquiring creditable work terms.• Reviews student work term records determining academic eligibility for co-op and graduation with colleagues within Co-operative Education including Student Advisors, Account Managers, Employers and Regional Managers.

Customer Success: Maintained a high customer satisfaction score by utilizing active listening skills to create systems and philosophy centred around empathy that focused on Customer Experience. Resulting in a branch high Customer Satisfaction Score of 90%.

• Lead the Diversity hiring team by focusing on sourcing and advocating for diverse communities including Visible Minorities, LGBTQ2+, People with Disabilities, Indigenous People, and Women. • Conducted full cycle recruiting from initial sourcing and screening through offer negations, placement, and onboarding.• Developed strategies to execute companies progressive Diversity and Inclusion mandate. • Applied data-driven insights to shape Diversity recruitment strategy and design talent attraction initiatives.