•Generating online sales leads and following up on sales enquiries.• Managing the sales cycle from online platforms generation to close.• Explaining the services, the organization provides, scheduling and managing customer deliveries• Reach more people online and let them know about the products• Create content for online marketing• Generate online quality traffic for client's websites• Collect and analyze online customer feedback , Nairobi

ASSISTANT ACCOUNTS OPENNING OFFICER | JAN 2017 - JULY 2018EQUITY BANK KENYA LIMITED, KNUT House Branch, Nairobi.• Opening of accounts • ATM processing • Internet banking • Mobile Banking • Card online payments & transactionsASSISISTANT CUSTOMER SERVICE OFFICER | APRIL 2016 – DEC 2016EQUITY BANK KENYA LIMITED, KNUT House Branch, Nairobi.• Solving client’s disputes and making sure they have a wow experience.• Clients visit and relationship management• Collecting feedback from clients• Statements processingASSISTANT MERCHANTS SUPERVISOR | JAN 2016 - MARCH 2016EQUITY BANK KENYA LIMITED, KNUT House Branch, Nairobi.• General merchants’ supervisor for pay bills and POS machines (supermarkets, galitos,5star hotels)• Servicing of POS machines • Recruiting new merchants and Relationship ManagementCLEARING/CHEQUES OFFICER | DEC 2015 - JAN 2016EQUITY BANK KENYA LIMITED, KNUT House Branch, Nairobi.• Receiving cheques, Scanning and posting• Bank transfers: RTGS/SWIFT/EFT/KRA/NHIF/NSSF /PAYPALBRANCH INVESTMENT OFFICER | FEB 2015 - JUN 2018EQUITY BANK KENYA LIMITED, KNUT House Branch, Nairobi.• Equity Investment Bank (Branch champion)• Purchasing and sale of shares• Immobilization and Transmission of shares• Opening CDS and unitrust Accounts• Trading in Money market and Balanced fund.BRANCH CORPORATE TELLER | SEPT 2014 - JAN 2015EQUITY BANK KENYA LIMITED, KNUT House Branch, Nairobi.• Cashiering(Deposits & Withdraws)• Batch-proofing• Branch Mpesa|Airtel money