Ndyebo Nomatye Email & Phone Number

Johannesburg, Gp, Za

Johannesburg Metropolitan Area

• Leading the operational and strategic planning and coordination of multiple accounts• Providing guidance and input on research design, proposals, analysis and reporting on insights that meet client expectations• Developing direct reports’ research and insights skills through guidance and constructive feedback• Build ongoing strategic client relationships• Effectively managing internal stakeholders, ensuring delivery of clients’ expectations• Contributing to thought leadership initiatives and building industry expertise as needed• Assisting the Business Development team with proposals and pitches as needed

Johannesburg Metropolitan Area

• Planning and coordinating customer experience research projects for clients• Managing account activities and ensuring quality deliverables within SLAs• Developing and implementing reporting, tracking and analysis methods• Questionnaire design and survey scripting and testing• Analysing and translating data into insights addressing key client business questions• Providing strategic & operational support to internal and external stakeholders• Leading client status meetings, training, and presentations

Compliance, Monitoring, and Evaluation:• Ensured compliance with all governance requirements by potential and existing beneficiaries• Managed vendor registration and maintaining vendor details• Coordinated due diligence and screening of beneficiaries & sponsors• Conducted site visits to beneficiaries• Coordinated the monitoring and evaluation of key projects/activities• Assisted with the quarterly reporting to the Social, Ethics & Transformation (SET) committeeFinancial support:• Processed all payments to suppliers and invoicing of donors• Processed payroll and liaised with the payroll provider• Oversaw the financial reporting and liaison with Finance Shared Services• Assisted with the annual financial audits• Tracked programme spend and reviewed budgets monthlyOperational support:• Coordinated Trustees' meetings and prepared the management reports for Trustee meetings• Coordinated and chaired biweekly operations meetings• Reviewed and responded to requests for funding and assistance• Kept full and proper records in respect of all Trust activities and beneficiaries• Drafted reports for internal and external stakeholders

Johannesburg Area, South Africa

Monitoring and Evaluation of programmes, including:- Collecting data and information from Beneficiaries- Evaluating potential new schools and running the due diligence process- Statistical management and reporting on breakfast programme- M&E visits to schools on the programmeLiaison between the Foundation's key stakeholders, including (but not limited to):- Writing monthly progress reports for donors- Contributing to quarterly reports for the Board of TrusteesFinancial support including:- Processing invoices- Reconciling expense claimsOperational support including:- Coordination of meetings and events- Chairing/co-chairing biweekly ops meetings- Loading of new suppliers onto payment system/Updating supplier details- Arranging staff travel as and when needed- Contributing to the planning for the biannual Principals' Conference

Johannesburg Area, South Africa

- Collected data and information from beneficiaries- Assisted with writing reports to donors and trustees- Assisted with all electronic, telephonic, written communications- Acted as a liaison between the Foundation’s beneficiaries and suppliers- Supported the coordination of special projects- Coordinated meetings and events including travel and accommodation for staff as and when needed

Durban Area, South Africa

Worked as an intern in the Customer Development function. Responsibilities included research and strategy formulation for one of the Unilever brands.

Postgraduate Diploma, Enterprise Management

Activities and Societies: Rhodes Music Radio, Rhodes Dance Society, Rhodes University Wine Tasting SocietyModules passed: Project.

Bachelor Of Commerce (B.Com.), Economics, Information Systems

Activities and Societies: Chi Alpha, Rhodes University Rifle Club, Community Engagement

Education record

Activities and Societies: Debate Team, Representative Council of Learners, Student Christian Organisation Head Prefect, 2012. Student.