Neal Thompson Email & Phone Number

Kentucky, United States

I cover the states of KY, TN, AR, LA and MN. I am responsible for sales training and development of sales managers within my assigned territory. I continuously coach and train team members against sales priorities and processes to improve performance and develop training tools to support these needs. When not out in the market, I provide in person and virtual training/workshops for the sales execution team.

• Aligned sales and engagement strategies with the needs of multi-billion dollar client organizations—monitoring trends, tracking changes in requirements, and leveraging evolving priorities to establish a plan for expanding existing pipelines and capturing new opportunities in a highly competitive market • Successfully implemented Oracle Cloud infrastructure solutions into enterprise manufacturing framework—leveraging expertise in the use and optimization of Oracle's cloud platform to maximize satisfaction and offer uncapped value to clients

Davidson, North Carolina

Provided leadership as Enterprise Sales Director responsible for establishing sales process and implementing sales controls to support company growth. Developed and implemented high-impact sales development strategies to meet and exceed all sales goals. Established sales processes, including building a working CRM process along with pre-sales & post-sales procedures. Maintained responsibility for delivering product demonstrations, cultivating partnership opportunities, and mentoring within the sales team.- Collaborated cross-functionally with executive leadership team to grow company sales revenue by 300% during 2020- Focused on establishing trusted relationships with customer accounts and ensuring the delivery of company solutions- Owned and exceeded annual sales targets by understanding customers’ business needs and resolving any sales obstacles- Effectively communicated value proposition of ProctorFree products and solutions through proposals and presentations

Kentucky/Tennessee

Served as Customer Success Manager for this educational content, technology, and services company for the higher education market. Maintained responsibility for positioning digital solutions to key decision makers. Focused on building, coordinating, and conducting small- and large-scale department meetings. Provided implementation and training to faculty of various levels of technological proficiency. Used data analysis to build growth opportunity in the district. Worked with a team of 9 learning consultants to sharpen their digital acumen and ability to understand and use data to better service/retain customers. - Coordinated and implemented all training and implementation operations for digital adoptions within the district- Collaborated cross-functionally as member of district leadership team responsible for managing a $13M territory- Mentored sales representatives in the district and coached on knowledge and functionality of digital platforms2018-2019 Sales Year- 100% of sales goal

Kentucky/West Virginia

Work in partnership with faculty in higher education to enhance engagement and improve student outcomes. Develop and implement strategies within my territory to achieve sales goals and maximize customer satisfaction. Train and support faculty and staff on our educational technology products. 2013 - 2014 Period A Sales Year- 133.5% of sales goal- #8 out of 450 Learning Consultants in Higher Education - #2 out of 110 within Business and Computing Learning Consultants2013 - 2014 Full Sales Year- 121% of sales goal- Top Performer Award - Top 10% of company2014 - 2015 Full Sales Year- 106% of sales goalOctober 2015- promoted to Senior Learning Consultant2015 Sales Year- Top Performer Award - Top 10% of company2015-2016 Sales Year- 110.5% of sales goal-110% of digital transition goal (66% of customers are using a digital product)2016-2017- 104% of sales goalMember of 2016 Cengage District of the Year2016 Pathways Program Participant - One of 15 individuals selected based on excelling in takeaways, driving digital business and other key Cengage initiatives. Had the opportunity to learn about different careers tracts within Cengage and help facilitate new hire workshops throughout the year.2016 - 2017 Peer Leader Program- One of seven individuals selected to help mentor/train new hires within the East region. The mentor/training included a six week long program geared towards empowering instant confidence and success within the new hires. 2016 - 2017 Circle of Excellence Award Recipient- Awarded to the top learning consultants at Cengage. This is the most elite award given on a yearly basis. In order to qualify, you must have hit or exceeded your sales goal in three consecutive years. Recipients will be awarded with a trip in 2017 and help/assist with strategic initiatives throughout the year.2017-2018 Peer Leader Program2017-2018 Circle of Excellence Award Recipient

I was responsible for providing service to doctor's offices on the AstraZeneca brands of Nexium, Vimovo, Crestor and Symbicort. I had a territory of 105 accounts in which I make 190-200 service calls per month. My focus was to provide service to the entire office thru sample management, managed care information, patient education and patient assistance programs. I consistently met goals put before me each month. In March and September of 2010 and August of 2011, I received the Service STAR Award in my district for an associate who provided great service in the field.

I was responsible for meeting sales objectives for wireless phones, services, features, home services and accessories. My duties also included handling customer service issues. Through my customer service skills, I received numerous referrals from my customers and achieved very high scores thru customer satisfaction surveys. In my time with AT&T, I met and exceeded my sales goals on a monthly basis.

I was responsible for the marketing and communications of the rehabilitation hospitals and all of the media relations for the 8,400-employee organization. My duties included writing news releases, pitching stories to all media outlets, setting up media interviews, composing internal communication pieces, overseeing the design/creation of print materials, securing print quotes and assisting in the development of marketing plans for my respective areas.

I was responsible for all publications of the organization, e-newsletters and editor of the tri-annual magazine, The Laurel, for the non-profit organization. The magazine has a circulation of over 55,000 people. I wrote articles for the magazine, organized the magazine and created the timeline and content for the magazine. I helped plan and facilitate areas of the Centennial Celebration that included over 800 attendees. I had multiple assignments and projects throughout the four day long event that included: all of the signage, photography, hall of fame members, and scripts for the majority of the events.

Education record

B.A., Public Relations

Activities and Societies: Phi Kappa Tau, Order of Omega, Interfraternity Council President, Dean's List, Dean's Award, Student Judicial.