[Handled – Projects| Events |Exhibitions | Operations| P&L]• Managed large-scale exhibitions across multiple countries including UAE, Singapore, Hongkong, and India.• Headed designing, sourcing, procurement, branding, logistics, and distribution for customized marketing merchandise for high-profile clients, resulting in an annual revenue of 1.8 cr.• Collaborated closely with clients, vendors, and stakeholders to ensure seamless execution of events and managed a team of event staff… Show more [Handled – Projects| Events |Exhibitions | Operations| P&L]• Managed large-scale exhibitions across multiple countries including UAE, Singapore, Hongkong, and India.• Headed designing, sourcing, procurement, branding, logistics, and distribution for customized marketing merchandise for high-profile clients, resulting in an annual revenue of 1.8 cr.• Collaborated closely with clients, vendors, and stakeholders to ensure seamless execution of events and managed a team of event staff and contractors to carry out tasks effectively.• Created and maintained deadlines, budgets, and schedules for all events while supervising venue selection and contract negotiations to ensure legal and regulatory standards were met.• Managed all facets of event promotion and marketing, including print and digital collateral, social media, and email marketing campaigns to ensure maximum exposure to target audiences.• Introduced new innovations and efficiencies to enhance the overall attendee experience while collaborating with cross-functional teams.• Led and managed a team of event and exhibition professionals to meet or exceed client expectations by developing and implementing comprehensive project plans, timelines, and budgets.• Negotiated contracts with vendors and service providers to ensure cost-effectiveness and quality, while coordinating with sales and marketing teams to promote events and exhibitions to target audiences.• Conducted post-event evaluations and analysis to identify areas for improvement and implemented corrective actions to enhance future events and exhibitions.• Ensured compliance with safety and security regulations and managed risk effectively by collaborating with cross-functional teams, including creative, technical, and logistics.• Created an environment of professionalism, creativity, and integrity while balancing all departmental responsibilities, including selling, planning, and creating each event. Show less

[Handled –Operations| Last Mile Logistics| Expansion | Govt Liaising]• Planned and piloted the launch of state operations, including government liaising, team training & hiring, infrastructure development, branch expansion, and policy implementation.• Developed cost-saving processes and implemented proven management strategies to increase revenue and optimize operational efficiency.• Managed a team of 34 managers and around 1300+ delivery employees across 5… Show more [Handled –Operations| Last Mile Logistics| Expansion | Govt Liaising]• Planned and piloted the launch of state operations, including government liaising, team training & hiring, infrastructure development, branch expansion, and policy implementation.• Developed cost-saving processes and implemented proven management strategies to increase revenue and optimize operational efficiency.• Managed a team of 34 managers and around 1300+ delivery employees across 5 departments.• Collaborated with managers to open and close branches, manage inventory, and develop a loss-prevention program.• Handled crises and supported functional teams for smoother resolutions.• Introduced lean implementation program and achieved significant cost savings by negotiating with third-party logistics providers.• Coordinated vendor & driver dispatch to accomplish daily delivery requirements.• Ensured statutory compliance by liaising with different state government departments.• Promoted from Area Manager to RM in January 2015. Show less

[Handled – Operations| Events| Expansion| Govt Liasioning| Team]• Managed tactical operations relating to the exhibit program and related initiatives for customers, ensuring alignment with the mall's brand and values.• Coordinated with third-party vendors and clients' external agency operations to ensure seamless execution of events and exhibitions.• Developed project requirements and estimates in collaboration with designers, presenting comprehensive cost proposals to clients for… Show more [Handled – Operations| Events| Expansion| Govt Liasioning| Team]• Managed tactical operations relating to the exhibit program and related initiatives for customers, ensuring alignment with the mall's brand and values.• Coordinated with third-party vendors and clients' external agency operations to ensure seamless execution of events and exhibitions.• Developed project requirements and estimates in collaboration with designers, presenting comprehensive cost proposals to clients for approval.• Managed third-party production, show service, and logistical elements, ensuring budgets, timetables, and deliverables were met.• Traveled to show locations to oversee building, provide on-site support, and manage disassembly if necessary.• Introduced new event and marketing initiatives to enhance customer engagement and drive footfall to the mall.• Collaborated with cross-functional teams to identify opportunities for improvement and implement new efficiencies to enhance the overall attendee experience.• Conducted post-event evaluations and analysis to identify areas for improvement and implement corrective actions.• Ensured compliance with safety and security regulations and managed risk effectively.• Suggested and implemented new ideas to improve customer experience and increase event success. Show less

[Handled – Planning |Operations| Events |Logistics| Team management | Vendor Management]• Orchestrated successful Jewelry Exhibition projects across the country, aligning goals, tasks, and milestones with organizational strategy.• Conducted evaluations of suppliers to ensure cost controls were maintained and operations were improved.• Implemented a visitor management system to create a positive visitor experience and minimize disruptions for employees.• Leveraged meeting minutes… Show more [Handled – Planning |Operations| Events |Logistics| Team management | Vendor Management]• Orchestrated successful Jewelry Exhibition projects across the country, aligning goals, tasks, and milestones with organizational strategy.• Conducted evaluations of suppliers to ensure cost controls were maintained and operations were improved.• Implemented a visitor management system to create a positive visitor experience and minimize disruptions for employees.• Leveraged meeting minutes as a tool for measuring progress and accountability.• Integrated marketing plans to increase visibility and reach a wider audience, ultimately driving business prospects closer to conversion.• Initiated proactive client outreach initiatives and documented all client correspondence in the CRM system.• Prioritized urgent correspondence to facilitate timely communication and resolution.• Coordinated the transportation and logistics of high-value shipments of gold for exhibitors to the venue.• Managed all logistical and operational aspects of exhibitions, including venue selection, contract negotiation, and vendor management.• Maintained event budgets and schedules, ensuring all deadlines were met.• Worked closely with clients and stakeholders to ensure their requirements were met and exceeded.• Liaised with exhibitors and sponsors, providing the necessary support and information leading up to and during the event.• Assisted with event promotion and marketing, including social media and email marketing campaigns.• Collaborated with cross-functional teams to identify areas for improvement and implement new innovations, enhancing the overall attendee experience. Show less

[Handled – Projects| Marketing| Operations| Event | Sourcing]• Developed and managed annual budgets, implementing controls to prevent overages and ensure adherence to budget requirements.• Worked in a matrix management environment, overseeing division level managers in operations, sales, finance, human resources, safety, and compliance.• Implemented process improvements to optimize procedures for higher efficiency, shape organizational culture, and facilitate company… Show more [Handled – Projects| Marketing| Operations| Event | Sourcing]• Developed and managed annual budgets, implementing controls to prevent overages and ensure adherence to budget requirements.• Worked in a matrix management environment, overseeing division level managers in operations, sales, finance, human resources, safety, and compliance.• Implemented process improvements to optimize procedures for higher efficiency, shape organizational culture, and facilitate company growth.• Collaborated cross-functionally to refine procedures, devise best practices, and enforce quality metrics, advancing productivity KPIs to achieve key business goals and objectives.• Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules, and conflicts, verifying quality of deliverables and conformance to specifications before submitting to clients.• Monitored project and team member performance closely, identifying and promptly intervening on errors or delays.• Sourced, vetted, and managed vendors needed to accomplish project goals, building successful project plans covering objectives, resources, and staffing to meet schedules.• Implemented a system for tracking and measuring project progress against established milestones to ensure timely completion.• Developed and implemented contingency plans to mitigate project risks, ensuring successful completion of projects within time and budget constraints. Show less

[Handled – Marketing| Operations| Events| Shows| Conference| Sourcing]• Explore ways to diversify the events portfolio to attract new customers and revenue streams.• Foster a culture of innovation and creativity to make events stand out and differentiate from competitors.• Establish relationships with local businesses and stakeholders to enhance event partnerships and collaborations.• Continuously seek out new venues and suppliers to improve cost-efficiency and optimize… Show more [Handled – Marketing| Operations| Events| Shows| Conference| Sourcing]• Explore ways to diversify the events portfolio to attract new customers and revenue streams.• Foster a culture of innovation and creativity to make events stand out and differentiate from competitors.• Establish relationships with local businesses and stakeholders to enhance event partnerships and collaborations.• Continuously seek out new venues and suppliers to improve cost-efficiency and optimize resources.• Implemented fair evaluation processes, staff mentoring, and employee reviews to enhance performance and job satisfaction.• Facilitated daily staff meetings to identify improvement strategies, discuss policy updates, and foster open communication.• Managed employee schedules, tracked time, and administered payroll to ensure optimal staff management.• Coached team members on methods to deliver exceptional service to every customer, promoting business professionalism.• Maintained a year-round calendar of events, increased brand awareness, and drove organic engagement with consumers and partners.• Developed clear objectives and goals for each event, monitored results, and drove execution toward goals to track impact.• Conducted research on vendors and locations, liaised between event staff and facilities, and arranged teams to coordinate event setup and teardown.• Created marketing plans and grew event revenue each year by 5%, partnering with area hotels and facilities to ensure top-notch service.• Organized logistics and materials for each meeting, arranged spaces, and took detailed notes for later dissemination to key stakeholders.• Evaluated existing plans, processes, and event planning services to identify opportunities for improvement.• Promoted from Operations Assistant to Assistant Manager in December 2006. Show less

• Direct and supervise day-to-day operations of the company's shipping division, including shipping and receiving, inventory management, and logistics.• Developed and implemented strategies to reduce costs, improve operational efficiency, and enhance customer satisfaction.• Collaborated with sales and marketing teams to develop effective customer retention programs and generate new business.• Conducted regular performance reviews of team members to ensure quality and productivity… Show more • Direct and supervise day-to-day operations of the company's shipping division, including shipping and receiving, inventory management, and logistics.• Developed and implemented strategies to reduce costs, improve operational efficiency, and enhance customer satisfaction.• Collaborated with sales and marketing teams to develop effective customer retention programs and generate new business.• Conducted regular performance reviews of team members to ensure quality and productivity standards were met.• Oversaw compliance with regulatory requirements, including safety standards, environmental regulations, and industry best practices. Show less