Neelam B. Email & Phone Number

Pune, MH, IN

Pune, Maharashtra, India

Continuous Improvement specialist for RPO sector - currently performing QA audits on the recruitment process for Software Engineering (SWE) roles - Speakeasy and GHire audits

Promoted once again to Senior QA, my list of duties entails the below but not limited to: Internal and external calibration sessions,Reporting-Run Macros,Validate underlying data,QC Audits,Root cause and action plan-assign split of critical and Non compliant defects,Non Compliance validations,Dispute handling-resolve level 1 disputes,Service.

Pune, Maharashtra, India

Promoted to Senior compliance specialist role

Pune Area, India

• A Control Specialist in Forward Lending Department, I currently Quality check Loan Officer Calls, Quality checking Loan Estimate and Closing Disclosure as per the TRID Guidelines and involved in Excel reporting..
• Escrow Project and CA project
• Daily reporting, TRID Allocation manage TRID from start to finish, send LE and CD Template for TTS allocation
• Qc on qc
• Time and motion study
• Client skype meetings

Pune Area, India

Lending Operations - Loan Origination and closing

Pune Area, India

US Residential Mortgage - Analyst, QAFeb ’15 – Dec. '16Training - Lending at OcwenOcwen Financial Corporation is a financial services holding company which, through its subsidiaries, originates and services loans. We are headquartered in West Palm Beach, Florida, with offices throughout the United States, the U.S. Virgin Islands and support operations in.

Pune, Maharashtra, India

First Line support for Technical queries for a major Telecom Network provider - UK

Pune, Maharashtra, India

• As Quality Analyst (Non Systems)
• Involved in performance rating of:o E-Recruiters via specialized online tests for promotions of E-Recruiterso Internet research carried out by E-Recruiters on clients roles
• Responsible for carrying out quality checks – parallel checks, screen recordings, Q&A sessions
• Involved in accumulating the quality ratings / scores of E-Recruiters
• Conducted regular assessments to benchmark quality performances

Company: OS2i India Pvt. Ltd., Pune (2years 6 months) Industry: IT Enabled Services/E-Recruitment; Responsibilities Performance rating of E-Recruiters via specialized online tests for promotions of E-Recruiters.Involved in carrying out quality checks - parallel checks, screen recordings, Q&A sessions.Involved in accumulating the quality ratings / scores of.

Pune Area, India

ResponsibilitiesServicing UK/USA clients, sourcing on internet for overseas job specs / requirements. This led to broadening my recruitment perspective in the foreign sector. Also worked on varied job-specifications ranging from sectors like Sales / Media / IT / Construction / Engineering to healthcare and other Business roles. Undertaken research.

Sr. Customer Service Executive

Sr. Process Associate

Industry: IT Enabled Services/Corporate collections process s- Outbound; Accounts Receivables - Calling corporate houses for payments on lease/rental for Penske Truck Leasing Company (Client of GECIS).Collection on delinquent accounts for payments.Corporate Collections - Front End customer support + Back End operations like district handling.

Masters Of Commerce, Commerce

B.Com from B.M.C.C Pune, H.S.C from B.M.C.C Pune, I.C.S.E from St. Mary's School, Pune

2. Bachelor Of Commerce; C.S.E, Bmcc

M.Com - External

Gniit, Computers

GNIIT Computer course