Neelam Patel Email & Phone Number

Philadelphia, Pa, Us

San Jose, Ca, Us

Lead Global Services Sales offer strategy of Cisco Lifecycle Services and Professional Services.

San Jose, Ca, Us

Cisco CX Solutions business development for Global Enterprise East region; FY21 Cisco Sales Champion

San Jose, Ca, Us

San Jose, Ca, Us

Led Cisco Technical Services GTM planning and execution for Intent based networking partnering with EN Sales, Regional Enablement, Engineering, Product Management and Marketing.

San Jose, Ca, Us

Led the integration of Cisco Services into Worldwide Sales Training.

Part-time Project Manager at Innovative Urology & Endolutions; oversaw two medical device projects from concept to prototype, handling patent processes and risks.

Santa Ana, Ca, Us

Led the rollout of BlackLine Systems' financial automation suite to over 200 users, integrating it with Oracle Financials and creating a support plan for future expansions. Additionally, steered key tech enhancements and operational upgrades following an Oracle migration, significantly transforming financial reporting and operations.

Irvine, Ca, Us

Implemented econometric models and technology solutions for marketing efficiency at Bank of America. Led automation for HIPAA compliance at UF Shands Hospital.

Providence, Rhode Island, Us

Streamlined operations and cut costs by introducing duplex printing and Automated Document Factory (ADF) technology for customer statements. Developed a thorough client onboarding questionnaire to assess print and mail service efficiency at Citizens Bank Operations Center.

Charlotte, Nc, Us

Spearheaded multiple IT initiatives, notably replacing the outdated TSYS with a modern merchant boarding system. Leveraging Six Sigma methodologies, I improved invoicing and credit approval processes within Merchant Services. Furthermore, I oversaw the integration and launch of a merchant lead generation system linking the public bank website and internal networks.

Us

I successfully led the integration of Betalink into the firm's broker workstation, which was a part of a major $183 million initiative to overhaul the technical infrastructure enterprise-wide. This involved coordinating with senior management to align requirements and user interfaces.Additionally, I managed the development and deployment of a custom web email application for over 8,000 users across 300+ U.S. branches, introducing the Rational Unified Process/Agile methodology to the firm. This included conducting usability tests and transitioning the project to the application team support.I also directed a web development project to create an electronic forms library, delivering an initial application within six months, which included collaboration with an external vendor for a specialized Adobe print plugin. The second phase was completed in another six months, offering comprehensive form access and duplex printing for branch and office users, along with an application that tailored form recommendations based on specific account types.

As a Productivity Improvement Consultant, I led the implementation of a new $26 million policy management system for a top insurance brokerage, overseeing a team that created user guides and training for over 6,000 users. I coordinated with business teams and an off-shore Infosys team to define documentation and workflow requirements.

Miami, Fl, Us

Au

Mba, Finance, Mgmt Of Information Systems

Bs, Management