My company Muzus is a service design agency. We develop & innovate services based on end-user needs. Using creative techniques, we do research into user experience and context. On this basis we develop products, services, strategies or government policy. The service systems we develop balance end-user needs and stakeholder interests.Products or services that give users the best use-experience are considered most valuable. By understanding the user or consumer, experiencing his context and innovating together with the user, we develop products that are useful and valuable and that fit within the life of the end-user.Specialties: User-centered DesignContextmapping researchCo-creation