As a City Manager at Vyapar, a leading online platform for small businesses, I lead the sales and marketing efforts to penetrate and expand the market share in various cities across India. I manage a large and diverse team of sales managers, executives, channel partners, and retailers, and oversee the acquisition, retention, and satisfaction of customers. With a B.Tech in Computer Engineering from LN College of Management & Technology, I have a strong technical background and a passion for start-ups and innovation. I have more than five years of experience in the B2B e-commerce industry, working with IndiaMART InterMESH Limited, where I progressed from an Assistant Manager to a Manager, achieving multiple sales targets, securing large contracts, and handling customer grievances. I am skilled in sales presentations, digital marketing, churn management, and customer handholding, and I aim to deliver value and quality to both my team and my clients.