Neenasha Bebe Mohd Nor Email & Phone Number

Selangor, Malaysia

Proficiently manage the sales process, handling inquiries via email, phone calls, and chat in the High Precision Machining Tools industry.Coordinate communication for special inquiries and liaise with QA and sales admin in the claim management process.Support customer delivery and ensure successful implementation of promotions.Collaborate with the Account Manager to develop relevant price proposals and participate in account review/planning.Take the lead in organizing and facilitating customer visits to the company.Work collaboratively with internal departments to meet customer requirements and needs.Demonstrate a commitment to delivering exceptional customer service throughout interactions.

Selangor, Malaysia

Conducted routine palm oil analysis (PORAM) based on MPOB & AOCS method.Performed method validation and verification.Managed inventory record and ordered supply needed by laboratory.Sample preparation for analysis.Calibrated instrument for internal checking.Ensured sample retained according to schedule.Assisted lab manager to improve result and complete ad-hoc tasks.Carried out investigation on suspicious result and recommended corrective measures in customer complaint form.Managed documentation work assigned by lab manager.Experienced internal and external ISO 17025 audit.Carried out training for new lab analyst.

Kuantan, Pahang

Conducted quality inspections and analytical tests.Analysed and synthesized data.Maintained and improved quality result by following standard.Ordered supplies and material needed by laboratory, dealing with supplier, checking DO and invoice, follow up quotation and order.Prepared guidelines of operational and testing procedures.Assisted manager and senior executive in setting up some new laboratory equipment.