Neeraj Kumar Email & Phone Number

Summary : As an IT Support Technician, responsible for Helping research, develop and implement a quality management system for an information technology support and service department for a non profit organization.Skills : Microsoft Office Suite, Adobe Creative Suite, Database Management, Data Entry, Supervisory Experience, Management Experience, Networking, Sharepoint, Printers, Computer Hardware.Description : Maintained detailed documentation for all customers.Resolved computer hardware and software, printing, installation, word processing, email and operating systems issues.Ensured network, system and data availability and integrity through preventative maintenance and upgrades.Installed workstations, servers, network equipment.Traveled up to 50 miles to meet customers on location to handle hardware and software issues.Ran and terminated data cables at new and old construction.Installed networking racks and organized/documented for better maintenance and troubleshooting.Used remote software to solve and troubleshoot issues when applicable.