Executive Director, Product Management And Strategy
CurrentLead product management teams and leaders of leaders to delivering on product roadmaps and vision - aligning and guiding, providing coaching and support. Build based on customer journeys and delivering exceptional UX / UI at scale. Reimagine business processes and outcomes-delivery using AI. Own - CMS platform(s), - Design System, - Social/social listening (SalesForce Social Studio, Sprinklr) , and CXM Platforms and experiences, - Consent and Preference Management - Customer Identity Access Management - Cookie Consent Management, - Digital Optimization and Experimentation - Go-to-Market- Championing AI across my teams and my organization to work smarter and reach customers betteras well as Customer Relationship Management integrations across several teams - own products and operational systems.Lead highly-matrixed teams to delivering on user-focused outcomes, managing to changing behavior for increased impact and profitability. Lead learning and research agendas and deliver on user feedback and insights. Lead platform and technical consolidations via major migrations and rebuild projects to reduce technical footprint and increase efficiency, effectiveness, and simplicity to drive business value.Lead strategy and drive cross product-roadmap alignment. Transform towards product management mindset across legacy waterfall businesses. Delivered highly complex and critical digital transformation to simplify the organization and enable repeatable practices that enable growth and scale.