Enthusiastic professional with 17 years of experience in managing high-revenue, mission-critical projects. Expertise in testing system tools, ITIL processes, and data analytics. Proven ability to lead teams, manage multiple projects simultaneously, and maintain strong stakeholder relationships. Committed to driving continuous improvement and fostering a productive team culture.

responsible for ORT/AIS of projects in all streams voice data security, UAT of new Tools like NIAB, CSM, Performing Failover Testing and DR Testing

• Having 9 years of software Testing experience and currently working as Technical Lead (Testing) at ARICENT, from Nov 2006 for Cisco product testing.• Have exposure to complete STLC (Software Testing Life Cycle) and have participated in all the phases and activities including Requirement Review, Test strategy preparation, Test Plans, Test Designing, Test Environment Setup, Test Execution and Reporting.• Have in-depth knowledge of Software testing, primarily in the Telecom testing domain, with rich experience of Wireless and VOIP testing.• Good Experience of VOIP Protocol SS7, MGCP, SIP.• Experience in Functional, System integration, Upgrade, HA (High Availability, fail-over and switch over), Performance and End to End Testing both in automation and manual test environment.• Experience of developing automation framework like Jenkins which we use to manage and schedule FT/RT execution and scripts in TCL and Shell (b-shell) scripting language.• Experience in various automation tools e.g. EAST, STC, Avalanche, Selenium, SOAP UI• Handled CISCO BTS 10200 and CDS lab-setup independently. Involved in Test Setup preparation of Darwin, Smooth Server, SOAPUI and Selenium Tool on Windows and LINUX platform.• Worked on both Agile and Waterfall Models with rich experience of all processes and phase.• Worked on Client Location (Richardson, US) multiple times for lab management.• Proven track records for debugging and trouble-shooting, problem analysis and solving.