Neha Jamwal Email & Phone Number

Dallas, TX, US

Washington, District Of Columbia, US

• Analyze 8 years of Customer Engagement data for Universal App Program and ATLAS mobile apps on Google Analytics and Mixpanel to identify Key Performance Indicators.
• Work with stakeholders from over 50 countries to define distinct baselines of the KPIs for each geography.
• Prepare global dashboards and reports of the above metrics on Data Studio for all stakeholders.
• Assist Red Crescent Societies to evaluate their dashboards and provided recommendations to improve engagement.

Santa Barbara, California, US

• WELL is the patient engagement platform that allows enterprise healthcare systems to communicate with patients in their preferred medium, whether that’s text, email, phone, or Live Chat.It enables secure, interactive.
• Lead several agile projects through the implementation of WELL messenger – planning project requirements, priorities, and deployments.
• Integrated WELL with EHRs like EPIC, GE Centricity, eCW, etc. and brought 9 customers live contributing $0.25 million to the revenue.
• Built custom interfaces to enable live flow of HL7 messages between customers and WELL certifying accurate data transformations.
• Built SFTP sites on AWS S3 to sync internal DBs with client’s EHR system ensuring secure transfer of PHI that is limited via HL7.
• Worked with operational PMs to devise integration strategy and timelines, map requirements with product features, and mitigate risks.

• Assisted in configuration of IBM ‘s Social Program Management tool, Curam, to implement District’s business requirements of managing health care and financial benefits for D.C residents.
• Analyzed District’s ‘Medicaid’ and ‘Food/Cash Assistance’ application platforms and worked with engineering team to merge those applications into a common upgraded platform of IBM Curam version 7.
• Collected State’s existing data, to perform gap analysis for identifying issues/risks and devise the mitigation solutions.
• Drive requirements validation sessions and joint application design session with stakeholders to elicit business needs,rules and translate into business requirements used by technical architects, software developers.
• Worked with data teams to extract corrupt/duplicate data sets and perform data analysis using SQL, Excel tools todetermine data clean-up methods.
• Arranged and interpreted health care data extracted from District’s authorized sources in form of Pivot tables, graphs,macros etc. for data visualizations and used them to design solutions that meet business needs.

Rockville, Maryland, US

• Analyze the Organization’s performance and progress data to identify under-performing processes and legacy systems and propose improvement or replacement plans to sustain market advantage.
• Study existing architecture and establish impact during integration and development of proposed responsive solution for SACWIS (Statewide Automated Child Welfare Information System).
• Conceptualize multi-dimensional solutions that are scalable, flexible, and responsive to the end users and support the business process for DFPS.
• Manage an array of client products and implement iterative improvements through daily standups and bi-weekly sprint planning, retrospective, T shirt sizing in an agile development model. Create user stories and.
• Oversee responsive web application development utilizing RESTful API designs, HTTP specifications, JSON and JavaScript. Architect solutions based on Spring Model View Controller framework utilizing Java, J2EE, and JSP.
• Manage the collection, effective articulation, and prioritization of detailed level business and technical requirements and prepare functional specification and application design documents.

Rockville, Maryland, US

• Serve as the primary liaison between the Business, Architecture, Development and Testing teams throughout the project life cycle.
• Drive requirements validation sessions with stakeholders to elicit business needs and translate them into business requirements used by technical architects, software developers and testers.
• Coordinate with technical teams to assess feasibility of identified business requirements and highlight any potential risks or issues to develop an early resolution.
• Drive Joint Application Design session for product visualization through wireframes prepared on MS Visio.
• Assist Data Team in developing Logical Data Models for new products under design.
• Coherently support system integration testing team to develop test cases for all key business scenarios for the new functionalities designed.

The Office of Technology Management manages the commercialization of Intellectual Property generated by intensive research at UIUC. As part of the practicum project, I have been assigned the role of Business Consultant with an objective to identify potential market for desalination patent acquired by OTM.

• Expertly analysed web applications for financial services providers such as Investment Banks and Investment Platforms, designed an entire Automation Framework and enhanced 2 existing frameworks
• Debugged and reviewed automation framework of the application which prevented manual interference during regression testing of web application up to 100%
• Programmed test batches which were executed overnight and on virtual machines after frequent deployments on various environments to ensure stabilization and accurate functioning of the web application. This increased.
• Highly Skilled in preparation of Test Plans, Test Scripts and Test Data

• Supported application as a technical Support Engineer, daily tasks included solvingincidents, which are the technical issues faced by the end users in the productionenvironment after deployment.
• Followed Change Management Process to implement Change Requests inproduction Database.
• Hands on experience on tool, toad for Oracle and SQL.
• Ensure that all the deliveries happen with minimum defects.
• Ensure the delivery of Work packages were as per the defined processes &guidelines and as per the schedule.
• Interacted directly with the Client on a daily basis to update him of the progressand ensured application issues faced by end users were resolved on time.

New Delhi, Delhi, IN

New Delhi, Delhi, IN

Certificate, Business Analytics & Data Insights

Master’S Degree, Candidate For Masters In Technology Management

Bachelor Of Technology (Btech), Bachelor Of Technology