Neha Sheth Email & Phone Number

Greater Chicago Area

Greater Chicago Area

Champaign, Illinois, United States

- Deployed a multimodal teaching assistant chatbot leveraging LLMs (GPT-3.5, LLaMA-2, FLAN-T5). Fine-tuned models on synthetic data, leading to a ROUGE score of 48.3 on fine-tuned variants, achieving 40% decrease in TA workloads across 10+ courses.- Implemented a “retrieve and re-rank” pipeline for hybrid search using Contriever model and Cross Encoders for scoring to obtain best answer for user-prompted question, decreasing search time by 30%.

Champaign, Illinois, United States

-Automated ETL process through Azure pipelines, decreasing data ingestion latency and time-to-insights for stakeholders by 35%.-Developed a task-oriented dialogue system with Retrieval Augmented Generation on open source LLMs to boost employee engagement toward R&D facility by 20%.

Greater Chicago Area

-Developed LSTM-based models for root cause analysis and anomaly detection for predictive business process monitoring leading to 20% increase in response times.-Built a sentiment analysis system with 93% accuracy to track customer satisfaction scores in real-time support interactions using lexical and transformer-based approaches.

Gurugram, Haryana, India

· Deployed an automatic speech recognition model with 86% accuracy using AWS services with multi-speaker detection.· Led a team of 5 interns to build analytics solutions for 1K+ branches of Fortune 500 financial institutions; spearheaded fraud detection, collections modeling, statistical root cause and trend analysis using credit bureau data in SQL, Python and R.· Built regression models to predict loan delinquency, established business rules engine for loan approvals and led stakeholder communication to deliver products.· Performed deduplication and customer segmentation on 6TB of point-of-sale data to increase luxury hospitality chain’s loyalty campaign conversion rate by 15%.

Jaipur, Rajasthan, India

Assisted with data cleaning, visualization and model testing. Conducted literature reviews comparing SOTA models in natural language processing and recommendation systems ; presented work at international conferences.

Chennai, Tamil Nadu, India

-Worked on identifying and enhancing means to utilize data to improve standard operating procedures, performing detailed business analysis, outlining problems, opportunities and solutions in order to ensure smooth delivery of the product.-Formulated a business dashboard using Tableau to measure the overall performance of the company and produce resourceful insights to further expand the areas of operation.

Jaipur, India

-Responsibilities included facilitating incoming international interns from more than 80 countries with visa processing and other official documentation. -Assisted them during the tenure of their internship and organizing the Summer Reception program and resolving all official and work-related issues of interns.

Izmir, Turkey

-Researched on Prediction of Drug-Food Interactions using Linked Open Data for data mining, Machine Learning algorithms and DeepDDI framework.-Implemented Logistic Regression, Naive Bayes and Random Forest using DrugBank dataset using sklearn.

Jaipur, India

-Gained expertise in programming with Python and it’s libraries- NumPy, Pandas and Matplotlib to develop data science modules in Anaconda Spyder IDE.-Worked on calling REST APIs for JSON data and Web Scrapping.-Got proficient with supervised and unsupervised Machine Learning approaches : regression, classification, clustering and association using ScikitLearn library in Python, and machine learning algorithms : K-NN, random forest, K-Means, SVM and Apriori, among others.-Gained familiarity with Regular Expressions in python and Natural Language Processing.Developed a project to detect spam tweets on Twitter using classification, algorithms used were random forest, K-NN and SVM.

Master Of Science - Ms, Information Management, 4.0/4.0

Specializing in Data Science & Analytics. Relevant coursework : Text Mining, Data, Statistical Models and Information, Information.

Bachelor Of Technology - Btech, Computer And Communications, 8.2/10

Activities and Societies: -Member of core local committee of IAESTE, an international student exchange program. -Organized.

High School, Science, 85.4%

90.1%