Neil Kravitz Email & Phone Number

United States

- Spearheaded HR strategy development, leading to a 20% increase in employee engagement and a 15% improvement in retention rates.- Directed HRIS transformation, increasing operational efficiency by 25% through process improvements.- Developed and implemented a performance management system, improving employee performance metrics by 30%. - Created training materials and SOPs, reducing onboarding time by 20% and fostering a culture of continuous growth. - Collaborated with senior leadership to identify talent gaps and implement targeted professional development programs, driving a 10% increase in internal promotions.- Led organizational change initiatives, ensuring smooth transitions through effective communication and change management strategies.

Amityville, New York, United States

- Led the customer care team to improve operational efficiency and enhance customer support, reducing errors by 10%. - Partnered with marketing and quality control to streamline communication and product quality standards.- Drove ERP changeover, maintaining customer standards and reducing transition time by 15%.- Established a customer feedback loop with marketing, improving product development and increasing customer satisfaction by 12%.- Implemented cross-training programs for customer care agents, enhancing team flexibility and reducing response times by 20%.

Remote

- Delivered strategic business consultations, contributing to a 15% increase in dealership profitability.- Streamlined dealership reporting processes, reducing data collection time by 30%.- Conducted dealership group meetings to drive collaboration, improving dealership employee retention by 10%.- Developed customized training sessions on operational efficiency and market trends, boosting dealership performance metrics by 12%.- Provided coaching on culture-building and employee engagement strategies, leading to improved morale and a more cohesive workforce.

Long Island, Ny

- Led cross-functional teams to improve customer satisfaction, resulting in a 20% increase in positive feedback. - Developed and implemented training programs that boosted team productivity by 25%.Improved operational efficiency by 15% through process optimizations.- Managed district-wide P&L, reducing operational costs by 10% without compromising service quality.- Mentored store managers on leadership development, resulting in a 15% increase in internal management promotions.

Long Island, Ny

- Mentored district leaders, including store, assistant, and department managers, identifying growth opportunities and addressing training gaps to enhance leadership capabilities.- Developed and implemented internal programs to boost associate engagement and ensure adherence to operational procedures.- Collaborated within the district to uncover sales opportunities and improve communication strategies.- Guided a large staff through effective delegation, motivation, and training, fostering a high-performance culture.- Ensured stores operated at peak performance, meeting both operational and merchandising standards.

Long Island, Ny

- Collaborated with team members to drive operational excellence, ensuring the store consistently performed at high levels.- Recruited, hired, and trained new talent, while fostering a high-performance culture and mentoring team members for leadership roles.- Ensured a seamless guest experience by implementing standardized operational practices across all locations.- Monitored and enforced regulatory compliance in training, safety, and operational processes, enhancing overall organizational integrity.- Acted as a leader in the absence of management, demonstrating strong decision-making skills and guiding teams to achieve daily goals.

Long Island, Ny

- Managed high-volume store operations, overseeing delegation and control to ensure efficient departmental performance.- Executed core operational responsibilities, including sales control, inventory management, and department maintenance to achieve sales targets.- Led the opening and closing of the store, ensuring a smooth transition and adherence to operational protocols.- Maintained optimal stock levels and compliance with planograms, enhancing product availability and customer satisfaction.- Delegated tasks to lead sales associates, fostering teamwork and accountability in achieving department objectives.

Levittown, Ny

- Led framing operations, ensuring high-quality standards and efficiency in service delivery.- Managed inventory levels and department pricing, contributing to accurate financial reporting and effective stock management.- Recognized as a regional customer service ambassador for consistently delivering exceptional service and fostering customer loyalty.- Trained and mentored new team members on operational processes and customer service best practices, enhancing overall team performance.

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Associate'S Degree, Liberal Arts And Sciences/Liberal Studies