IT Professional with an exceptional record delivering technical management services in the Financial and Healthcare Services sectors. Uses the latest innovations and cutting-edge technology to deliver effective solutions. Excellent knowledge complemented by strong analytical, problem solving and communication skills. Committed to maintaining excellence and adapting to changing environments by keeping abreast of the latest innovations in technology.
University College Of London Hospital
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Ict Change And Escalations LeadUniversity College Of London Hospital Nov 2016 - PresentCentral London
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Ict Support And Escalation AnalystUniversity College Of London Hospital Apr 2015 - Jun 2019
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Ict Finance Systems AnalystUniversity College Of London Hospital Jul 2014 - Apr 2015
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It Operations Support AnalystFamily Investments May 2005 - Jul 2013Brighton, United Kingdom• Delivered effective 24x7 remote support for Blackberry Enterprise Server and Citrix Xenapp.• Managed data back up and security.• Supported software services, applications, databases and peripheral equipment.• Ensured effective management and support of banking and finance systems.• Resolved processing issues.• Provided comprehensive 8 week Desk Top Support contingency resource and disaster recovery cover.• Co-ordinated remote service desk operations.
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Desktop/Technical Support AnalystFamily Investments Jan 2002 - May 2005Brighton, United Kingdom• Ensured effective support for 380 PCs and 60 servers.• Provided effective data security and management.• Completed comprehensive and effective testing of systems and hardware.• Delivered highly effective telephony services and support.• Designed and delivered high quality training and documentation.
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Operations Support AnalystFamily Investments Sep 1995 - Dec 2001Brighton, United Kingdom• Managed and maintained 3 mainframes.• Delivered comprehensive hardware and software support to over 300 users.• Performed high quality first line support.• Purchased consumables and hardware.• Ensured zero to minimal disruption to trading platforms.
Neil Leonard Skills
Neil Leonard Education Details
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Stanley Deason High SchoolB -
Patcham Fawcett High School
Frequently Asked Questions about Neil Leonard
What company does Neil Leonard work for?
Neil Leonard works for University College Of London Hospital
What is Neil Leonard's role at the current company?
Neil Leonard's current role is ICT Change and Escalation Lead.
What schools did Neil Leonard attend?
Neil Leonard attended Stanley Deason High School, Patcham Fawcett High School.
What skills is Neil Leonard known for?
Neil Leonard has skills like Disaster Recovery, Servers, Databases, Microsoft Exchange, It Operations, Sql, Technical Support, System Administration, Change Management, Financial Services, Itil, Security.
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4acergy-group.com, bibbyoffshore.com, kcadeutag.com, ashtead-technology.com4 +171380XXXXX
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Neil Leonard
United Kingdom1nsass.com
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