Neil Macleod Email & Phone Number

Tinton Falls, NJ

• Coordinate with clients as to Audio-Video requirements: Audio reinforcement, video projection (including IMAG) for audiences as large as 1500+ people and internet services. Set up/remove A/V equipment for up to 15.
• Set-up and break down of video conferencing, video recording and/or streaming of live events.
• Experienced in Newtek Tricaster, Telestream Wirecast, digital audio mixers, wireless microphones, Skype for Business. WebEx, GoToWebinar. For post-production: Adobe Premiere, Audition, Audacity.
• Experienced with Crestron, Cisco, Polycom equipment and digital signage.
• Provide multi-platform setup and support of infrastructure at events and home office.

Greater New York City Area

• Project expediter on the Windows 7 migration initiative for McGraw-Hill Education Division.
• Generated reports for Project Managers to determine budget requirements, asset discovery, head count, procurement needs.
• Coordinated with client engineering leads to modify USMT scripts based on business unit needs.
• Managed requisitioning and updating of VDI’s used for application testing.
• MS Office document lead - Act as point of contact for conversion of legacy documents to latest version of MS Office.
• Application remediation QA - Research and evaluate applications for Windows 7 compatibility and test application packages for distribution via Microsoft System Center Configuration Manager.

NYC, NY

• Administration of 20 Microsoft Windows 2003 servers, 3 Apple Xserves, Exchange server 2003, 100 XP workstations/laptops, 100 Macintosh workstations/laptops all within an Active Directory environment.
• Managed DLT backup system for all servers and databases.
• Administration of K4 publishing system.
• Blackberry support and administration using Blackberry Enterprise Server.
• Installed and configured VMware, Parallels on servers and workstations.
• Management of SonicWALL firewalls, VPN and Avaya VOIP system.

NYC, NY

• Ensure high-speed resolution of problems with networks, applications software, systems software and client operations in local headquarters, regional remote offices, and for on-the-road telecommuters.
• Build and maintain a database of problems and solutions (Remedy) to ensure timely response and problem closure by Support Team colleagues.
• Responsible for administration of backup systems and rotation of tapes for off-site storage.

NYC, NY

• Set up, maintained audio-visual and computer equipment; researched, evaluated and recommended equipment purchases and rentals; assisted clients with presentations; operated video conferencing.
• Managed bookings for conference service facility which included a 345 seat auditorium.
• Installed and managed inter-office LAN; installed and upgraded CD-ROMs, RAM, ROM, CPUs, network cards, hard drives and sound cards.
• Designed, assembled and operated Windows NT and Amiga based non-linear video editing system.