Neil Marlowe Email & Phone Number

I'm Neil Marlowe and I am the Operations Director at Air IT Group (Birmingham), an award-winning Birmingham IT Managed Services Provider and cloud migration specialist. I am responsible for the efficient running of our support and project delivery services – covering the entire journey from sign-up to aftersales care. My knowledge and expertise are the result of a 35-year career working with small and medium-sized businesses to implement IT solutions, security and support services. My certifications include Microsoft Office 365, Microsoft Azure, Agile Project Management and ITIL Service Delivery.My passion for reliable automation and raising efficiency drives me to identify and implement service management tools within our business so we can deliver a quality of service and protection that clients can’t achieve in-house.With our customer satisfaction regularly exceeding 96%, we work to ensure a measurable return on your investment in us – through reduced downtime and improved efficiency.IT security is central to our offering, we protect user devices, servers, firewalls, and cloud services, and the data within. We also assist many of our clients in achieving Cyber Essentials certification.The methods we utilise in our Managed IT Services platform ensure our clients’ systems are secure and downtime is minimised, through comprehensive 24/7 system monitoring, patched management and regular system updates.Our project services team uses Agile Project Management techniques to assess, plan, communicate and implement a wide range of IT solutions, from a simple laptop installation to a full cloud migration.Importantly, we give you peace of mind. Our Help Desk service is at your disposal, out of hours if required, and our Customer Portal allows you to report issues, view progress and get a timely response.If you would like more information about Air IT’s services or to discuss your requirements, please feel free to contact me on 0121 784 0077 or email me at neil.marlowe@airit.co.uk.

Listed skills include Program Management, It Strategy, It Service Management, Business Analysis, and 46 others.