Neil Mitchell is a ServiceNow SME and Platform Owner at Sopra Steria. He possess expertise in building relationships, service delivery, contract management, management, managerial finance and 36 more skills. Colleagues describe him as "Neil joined Cognizant as Head of Service Management for a major high street retail Client. He initially reported into one of my Service Directors and then latterly into me directly. He quickly transistioned into the new role and was able to effectively manage a new onsite team and a remote offshore SM team who were delivering multiple ITIL based SM functions. He is a dedicated and committed individual who has built a strong and mature team to deliver well in a very demanding Client… Show more" and "Neil is very skilled in service management and have the ability to inspire his surroundings and lead the way through changes. Hard working and honest, I can highly recommend him for any senior management role."