Administrative Assistant
Current● Utilize Applied EPIC to handle 25+ new personal insurance claims daily, manage policy cancellations(15-20 per week), and issue insurance certificates for both Personal and Commercial policies● Oversee 6-7 different online-based insurance software systems to coordinate payments for 20-25 clients' insurance policy premiums and complete business insurance premium audits.● Mentor a small team to resolve technical issues related to cloud-based systems.