Infrastructure Solutions Manager with Lloyds Banking Group

Responsible for implementing major infrastructure projects, third line support, creation & maintenance of procedures.Managed the infrastructure & client side mergers following two corporate takeovers in last 4 years.Designed server and storage solutions for international cross site screening projectsManaged the implementation of new client patching and security softwareCreated internal and customer facing procedures around ICT security and change managementImplemented ITIL environment performing Problem Manager and Change Manager roles, member of CABResponsible for server and storage strategy for Newhouse Research siteCoaching and development of other members of the ICT department.Budget forecasting and reviewResponsible for software licensing